Electricbedsonline Reviews

Bed damaged after service none

ScammersPlease please don t use I got bed two different remotes controls one did not work Paid 60 00 to have it made for me Head board was broken while putting it together It s such a shame if they after service was any good I would of not only brought again but recommend then PLEASE STAY CLEARPLEASE BE CAREFUL WHERE THEY ARE GETTING THERE OTHER REVIEWS FROM I never complain and I m so understanding we all make mistakes and we all have the chance to correct them NOT THIS COMPANY And I forget to say material was different as ordered And we were a lead short on a 6 ft bed ie two controllers one never worked but we were also short a lead head board broken Stay clear

Do I have to give one star

Do I have to give one star really can I not give minus stars Do not do any business whatsoever with these people I had a defective bed they would not come out to fix it so asked me to arrange repairs and they would re-imburse me 25 00 the cost of the repair was 70 00 I have waited over 2 months now for the money and have given up chasing these con artist All I can say is buy from these at maximum risk and poor quality goods

I ordered a bed for myself at the end

I ordered a bed for myself at the end of January then I was informed that the bed would be delayed as a part was not available then in the last couple of weeks I received notification that my bed would be delivered last Friday between 11 15 am and 13 15 and I waited and nothing came I found a phone number on the email and phoned it only to discover that it wasn t the company but the courier and when I enquired about the status of my order I was informed that I would not be receiving it as it was damaged and they were going to contact the company Well I have sent numerous emails to them with nothing but the thing is that I have had to sleep on my recliner as my hospital bed has been uplifted I have complained and asked for a refund but nothing Do not touch this company

Order paid but not received For medical reasons l bought a bed from

For medical reasons l bought a bed from this company Informed via email my bed would be delivered in 3 weeks not what l would call speedy from a company that boasts huge stocks On day of delivery couriers phoned to say they had a bed base but no mattress and did l want to take delivery l declined Since then l have emails from the sellers telling me they dispatched everything and assurances from numerous phone call that the couriers never received it Stalemate Should have known better than to deal with a company with no phone number obviously a scam of some sort

DO NOT PURCHASE

DO NOT PURCHASE This company is advertising products which you feel are a good buy - DO NOT FALL FOR IT No address or telephone for customer care they take your cash quick enough however My elderly mum was left without the electric bed being assembled just dumped I had to travel 20 miles to help her she was very disappointed and distressed- I had no point of contact no customer care and no instructions Read the reviews this is happening to others - furthermore the mattress slopes and the bed looks cheap - I did email receiving an apology blaming the courier who actually told my mum we were being misled and they don t assemble which cost 60 I could go on but I ve taken instructions from Citizens advice ref consumer rights but it seems so many others have too Absolutely disgusting that they are doing this to disabled elderly vulnerable people who buy in good faith

This company does NOT rate even one

This company does NOT rate even one star The bed was delivered on 12 06 21 but not unpacked or assembled - the delivery team Platinum Enterprise UK Ltd said they were only delivery men When I took off the packaging I discovered considerable damage to the base and the frame I contacted the company but they only offered to refund the 60 for assembly and an extra 40 even though the bed cost 709 including assembly As I got no satisfaction from the company I tried PayPal but they said I had to return the bed to Yorkshire in order to get a refund - this would have cost several hundred pounds as I live in Northern Ireland and the shipping costs would not be refunded So I am left with no bed and no money - surely they don t deserve to get away with this

I wish I d read the reviews of this

I wish I d read the reviews of this company on here before purchasing Their own site is full of glowing testimonials don t be like me and believe them When I ordered my bed I decided I didn t need to pay 60 for assembly my son would do that That was my first mistake assembly to this company is delivering it to a room of your choice removing the packaging and putting castors on don t pay and it gets dumped in the nearest room Sadly I only found this out when the mattress and headboard turned up doorstep delivery only There was no bed and the guys had well gone before I could get the packaging off my parcel I immediately tried to contact the company no working number so I had to try and track down their email which was not easy to find I recieved a quick response probably the only positive thing about the whole transaction and was told that they had investigated and the bed was with the carrier in other words a carrier issue and that they would email me a new delivery date One week later no date so I contacted them again and got no response Fortunately I paid via Paypal so I opened a dsipute 30 mins later I got a response telling me that the carrier couldn t find the bed so they would send me a new one out Finally 2 weeks later I received the bed again the carrier was swiftly gone by the time I had unwrapped it the bed was broken one of the ties that held the bed together had been snapped in 2 but even worse was the fact that a very poor attempt had been made to repair it I couldn t bear the thought of having to deal with this shower again and I knew that the T s and C s say that the bed should be examined before you sign for it like you get a chance so my husband has repaired it making a much better and stronger job If I could give them no stars I would

Also wish I could give no stars

Also wish I could give no stars Also wish I had checked trust pilot before ordering Ordered a bed for a disabled aunt moving in to sheltered housing It arrived and the electrics don t work Very frustrating trying to get any response from them They have caused distress to an already stressful situation Phone number is fake no replies from emails Have also contacted trading standards They are breaking the law but seem to be getting away with it Truly disgusted

Do not trust this company

Bed arrived and unpacked by delivery men - the frame was completely broken in two and made of cheap chip board - totally unsuitable No contact details on website - for customer services etc etc - so am entirely dependent on PayPal to reimburse me