


Electricpoint The Expert Electrical Wholesaler
Based on authentic user experiences
Ms juliet Watkinson
6731 reviews
N/A
7 months ago
Outstanding customer service and
Great Ordered 4 wifi dimplex radiators All delivered on time One faulty RF chip replaced the next day I will use again
Richard Dugdale
6731 reviews
N/A
7 months ago
I have used this company a few times
Outstanding customer service and delivery and best price on internet Having found one of the front plates of my new Dimplex storage heaters damaged They quickly agreed to get out a replacement and it was with me by 10am the following day Not only that as I only had the heating engineer in for the Previous day the agreed to swap just the front panel and not the whole unit Saving me hours of time adding bricks wiring in and testing Couldn t recommend any higher great work
Edwillwin
6731 reviews
N/A
7 months ago
Excellent and recommended service
I have used this company a few times now and always get a great service The people on the phones are very helpful esespecially Gary who has helped me with my order I will definitely be using them again
Ben Abbott
6731 reviews
N/A
7 months ago
Beyond Excellent service
I had drawn a blank with other suppliers and was told there was a national shortage from the manufacturer Peter and his colleagues at Electricpoint confirmed they had stock in organised my order delivery and payment within minutes and the item was shipped from Harringay to Edgbaston in two days - exactly as promised Thank you
Luke Anns
6731 reviews
N/A
7 months ago
Excellent service and help from this
Excellent service - very efficient and professional Our order arrived the next day despite us living on an island off the UK where we usually have delivery problems Would definitely recommend this company and we shall keep with them too
Claire Edwards
6731 reviews
N/A
7 months ago
Friendly efficient and fast
Excellent service and help from this company I needed a replacement panel heater at short notice this company dealt with my enquiry most helpfully and politely on the phone and the price was very reasonable for this Dimplex product I had to order the heater and pay online and I foolishly made a mistake in the postcode for the shipping address using my home postcode in Cheshire rather than the correct one for the delivery to mid Wales The company noticed my error and took the time and trouble to contact me by phone to double check I thought that this was exceptional service and this prevented the heater being sent to the wrong address The item was posted on a Saturday and Parcel Force delivered it to mid -Wales by 10 30 on the following Tuesday again exceptional service - and no extra cost was charged for delivery Outstanding - many many thanks from a very satisfied and pleased customer to this excellent company
Leighann
6731 reviews
N/A
7 months ago
3x Panel heaters
I ordered a heater prior to checking out the reviews of the company on this site and I m glad I did To be honest I probably would not have ordered based on some of the recent reviews however my experience has been nothing but positive I rang to check stock first and the call was answered promptly and politely that was on Monday I was told I would have the product by the end of the week and sure enough it arrived on Thursday All good as far as I m concerned
Matthew Leicester
6731 reviews
N/A
7 months ago
LUTRON ORDER
I was slightly apprehensive when placing my order having read the recent reviews I ordered 3 panel heaters for my house got a good price and was able to collect the next day Throughout the process the staff were very friendly and helpful Would happily use them again
Mr G
6731 reviews
N/A
7 months ago
Speedy service and well packaged 10 10
Ordered Some lutron last minute guy in customers service e couldn t help me any more in getting it sorted for me for next day delivery Saved me on a job great service Thanks
Benjamin Cartwright
6731 reviews
N/A
7 months ago
Great service considering a world pandemic
Purchased although delayed and information at times slow getting back from the manufacturer to Electricpoint what can we expected in a world pandemic purchase turned up and now installed happy customer