Electropapa Reviews

all delivered very fast

Top all delivered very fast

rubbish batteries

rubbish batteries gave up after very little use

Support team is absolutely uselessness

Support team is absolutely uselessness and helplessness We were needed one item to be shipped with Express we sent the order and sent e-mail with polite ask to use our TNT account for shipping That they even can keep 7 or 9 euros for thier online shipping cost order to themselves as bonus Support was replied Ok we will pass info to our responsible persons After that they were tried to find the order based on e-mail that was included all the info about order number and details within the text and the subject of e-mail after that they found it and told it will be shipped out as soon as possible LOOKS GOOD SO FAR right but after one day more it was shipped out without TNT Express with their ordinary logistics that even do not have the tracking number 2022 year Europe Some kind of logistics they were used have no tracking possibility Very nice And very customer friendly We have asked for tracking and explanation why was not used our TNT account No detailed comments - just it is not possible In Germany not possible to call to TNT OK we have come to terms with this situation And have asked them to send 1 more same item via TNT Reply - not possible we do not deal with Express Ask again - just prepare a new order and give me it size and weight i will order TNT pick up from my side by myself Reply - Don t you understand that it s not possible Asking why not No clear comments So if you have time to wait for parcels without any tracking you can deal with them But if you wish to ask them anything - it is bad idea 1 day of EXPRESS delivery is a big problem to organize for them even if you will not ask them to contact with TNT from their site DO NOT RECOMMEND

Ordered a laptop adaptor cable

Ordered a laptop adaptor cable never arrived emails not answered Still no refund

Ordered a laptop battery via eBay

Ordered a laptop battery via eBay Item never arrived Thankfully eBay looked into purchase and refunded my money

If I can give 0 star I will

If I can give 0 star I will First of all really bed quality products There is no customer support and there is no answer on their side Just zero responsibility of after sale customer service

If you ever come across this company

If you ever come across this company via ebay avoid it like the plague of year 1665 This company are corrupt just looking to make a quick buck with any old rubbish I bought a battery off them and cancelled it in seconds They claimed they had to send the battery anyway as the purchase was made out of hours and were biiling me for their postage costs which greatly exceeded a reasonable charge They really made it dificult to cancel the order and made up all sorts of excuses that didn t make any sense I questioned their ethics and logic but had a far from reasonable response to their workings They took time to get in touch knowing of my urgency to get it sorted All I received were contradictory emails about how they provide a service made up of hiding behind the odd policy that suits their needs rather than the customers I urge anyone to look into their practices as I did Question everything they do

Disappointed

Received the battery in good time Unfortunately after three to four hours usage it started to heat up and had a burning smell I have emailed you several times and to date I have had no reply Can you please reply