Based on authentic user experiences
zak cohen
6737 reviews
N/A
8 months ago
This auction house accepts and sells
This auction house accepts and sells faked items I buy vintage and antique toys a field I ve been trading in for nearly 40 years I have experience and knowledge and recognise fakes when I see them On their recent auction they listed a boxed toy attributed to a famous German toy manufacturer Schuco a long established company which has produced highly sophisticated and well recognised toys since the early 1900s It was absolutely obvious when I saw this listing that the box was a complete fake although it was falsified with the name Schuco The toy inside was completely different to anything that the Schuco Company has ever manufactured it is in fact a modern cheap tin toy manufactured in China I wrote to the Elephant auctions and included a picture of the modern toy which I found on an Oxfam website with its original box which clearly states that it was made in China I suggested that if they value their reputation they should withdraw this toy from their auction Not only did they ignore my message they went on to sell the new toy in its falsified box What drew my attention to their auction was an extremely rare toy which I was willing to pay good money for in spite of the fact that it was not working However in view of their obviously dubious business practices I decided that I would not risk bidding on anything on their auction It s a shame that there are people in the antique trade who so cynically fake and consign to auction houses items that have no value and which mislead buyers It s even more shameful that the auction houses accept such items to auction It s also a pity that platforms such as Easy Live Auctions and The Saleroom distance and indemnify themselves against any claims while accepting fees from innocent buyers on their platforms and apps
Mr Stephen EDWARDS
6737 reviews
N/A
8 months ago
DO NOT BUY ANYTHING OR BID FOR ANYTHING
DO NOT BUY ANYTHING OR BID FOR ANYTHING FROM HERE I bought and paid for two items and I never heard from them again I contacted easylive because they re using there platform to be told there was nothing they could do to help me either and to contact auction room Easylive customer care is a disgrace too and zero help It s fraud etc and easylive are aware of it and have did nothing to stop it from happening etc
Customer homeofharris
6737 reviews
N/A
8 months ago
BEWARE this auction house who appear on the EASY LIVE platform
Won and paid for my items then asked for a shipping quote or a recommended company but no reply keep trying the telephone numbers just get immediate cut off tone Have emailed several times again no response I used EasyLive to place my bids I realise they are just a platform but I feel there should be some vetting to the companies who they allow to subscribe or with trust lost the whole platform will collapse and could end up being an easy way for scammers to set up fake auctions rake in the cash then not send the goods As it would appear in this case I am going to keep trying and if I do get a response will update this review But for the time being DO NOT USE THIS AUCTION HOUSE AND COMPLAIN TO EASY LIVE as I will do
Mr Stephen EDWARDS
6737 reviews
N/A
8 months ago
I bought items from this auction and never received goods
I bought items from this auction and paid in full for them on day of the sale I have sent numerous emails in reference postage prices etc and after 6 weeks I still haven t received any response There is mobile number which goes straight to answering machine and the phone number is constantly dead I have tried to get easylive to intervene and they re stating that it s nothing to do with them even though when auction is on it s advertised on easylive and you can bid and buy items freely I also contacted the local police and they also stated it was nothing to do with them also and to fill out a complaint fraud form online which isn t in operation DONT BUY ANYTHING FROM HERE FRAUD AND DISGRACEFUL
karen wilkinson
6737 reviews
N/A
8 months ago
Do not buy from these charlatans
I bought an item over 3 months ago from this supposed auction house and despite numerous emails voicemail messages and asking a question on their livestream channel I have not received the goods or a refund I was told 2 months ago that the item was being packaged and sent the following day DO NOT make the same mistake as me and buy an item for a birthday present and never receive it from these charlatans
Kevin Thompson
6737 reviews
N/A
8 months ago
Do not use this auction site
Do not use this auction siteI sold an item through them not received any money from them They ignore emails phone calls texts Please Do Not use them
Sam watson
6737 reviews
N/A
8 months ago
So for the last year I ve been buying
So for the last year I ve been buying from Steve at elephant house I personally have had no problem We can get hold of Steve on the mobile when needed Yes this can be hard work at times but the auction house is not his full time job We go there on an open day prior to the auction view and check the items for myself Week later bud and win the auction lots though easy live Pay the emailed invoice Then arrange collection the via arrangement- phone-call Collect generally the filling weekend after auction I haven t had a problem I view in person and collect in person I m not sure about when people get posted or shipped out but I m under the impression this is done via a 3rd party