Elite2therescue Reviews

Elite restoration was neither elite in

Elite restoration was neither elite in their experience nor actually restorative I was originally promised a full service experience from mitigation to repair and painting What I got was two big holes in my kitchen and an email to go find someone else to finish the work If you want the run around and to spend your time chasing people who can t or won t help you this is your place

Blowers blew out my furnace light and they will not take responsibility

They came to my house to clean up a flood and installed industrial sized blowers throughout my basement One of them is pointed at my furnace and blew out the pilot light They are saying that has never happened before and are denying responsibility Furnace worked fine before they came now the pilots out Doesn t take a detective to figure it out You install blowers pilot light is out It s not coincidence Don t ever do business with this shifty group again

Elite Restoration is a fantastic company

Elite Restoration is a professional and highly experienced company I would recommend to anyone in need of restoration services

Elite Restoration Satisfaction Review

We called Elite Restoration when we recently experienced a flood from a broken pipe in our basement Travis Frasier profesionally answered our questions regarding so many issues involed with this type of damage and put our mind at ease with his expertise and quick response time sending several teams to handle the initial emergency and clean up Everyone did their part in an excellent manner and treated both us and our home with a great deal of respect Phase 2 the restoration has not been started yet but based upon what has been completed thus far we highly recommend this company Diane and SteveRockville Centre NY

If you want real customer service

If you want real customer service and top notch professionals putting Your house back together better than what is was then it s a no brainer to use these guys Devin will walk you through the entire process and make you feel comfortable the whole way through I trusted them with my house and they did what they said they would do and to me that s huge

Elite Restoration is the Best in the business

My husband and I are so great full for the people from Elite Restoration who turned a nightmare situation into a dream We awoke to find our first floor completely flooded from a burst water line and we had no clue what to do or where to begin When we called Elite Restoration Dawn helped to calm us down and promised to help She arranged to have a crew come right away and within an hour they arrived Dawn also arranged for a plumber to be dispatched As first time homeowners Dawn guided us through the process with the insurance company and made everything quite easy One million thanks Dawn Our restoration crew was headed by Melise She is excellent at her job and quite reassuring From the moment she arrived Melise took charge and handled everything you think of Melise and her crew not only helped to mitigate the damage but also took all of the necessary photo and measurements for the insurance company Elite Restoration helped to secure a storage container and did a professional job packing and wrapping our belongings and furniture From the time they arrived to the time they left we didn t have to lift a finger They always arrived on time and were courteous to all of our requests Thank you so much Melise and Dawn and everyone else at Elite Restoration

Elite

Elite Great company Diligent crew Thorough cleaning Responsive management- extremely so Demonstrates concern Johnny and team great

Professionals

Customer service is great that s important to me Fast and responsive answers and return calls I hired Elite from recommendation known clients and friends of friends representation of Elite speaks for itself I d recommend

I recently had a pipe break that

I recently had a pipe break that flooded my entire home As you can imagine I was beyond stressed I called Elite Restoration and spoke with the owner Felipe Villegas He was very kind and reassuring to me He sent a tech out to my house within 1-2 hrs The tech was polite professional and hardworking I would refer anyone to Elite Restoration