T L Brown
N/A
Dishonest Lack of Communication Thieves
I recently had a frustrating experience with Elite Auto Repair From the start I felt there was a significant lack of communication regarding the status of my car repair I was promised updates but I found myself constantly having to reach out for information On multiple occasions my calls went unanswered and I was left in the dark about when my car would be ready To make matters worse when I finally received a response I was given vague and inconsistent answers about the repairs being done It felt like I was being misled about the timeline and the cost I was quoted a specific price but when I went to pick up my car the final bill was much higher without any clear explanation for the increase This lack of transparency made me question the overall honesty of the service provided I believe that good communication and trust are vital in any service industry especially when it comes to car repairs Unfortunately my experience with Car Repair Shop Name did not meet those expectations I cannot recommend this shop based on my experience and I will be looking elsewhere for future repairs They also drove my car without consent to another location putting an additional 150 miles on my vehicle The owners Nick and Moe are very dishonest please do not take your car for any type of service they will take you money and leave you with unfinished work check out other customer reviews on google