Ellisons Reviews

This is the WORST AGENCY

This is the WORST AGENCY STUPID DUMB BLOOD sucking agency DO NOT TAKE THEM THEY ARE NOT TENANT FRIENDLY

Disgusting

Disgusting never dealt with them They were emptying a flat 4 houses down and decided to dump all contents outside of my house Including mattresses which were leant up to the fence causing a fire hazard When asked if they had permission to dump the rubbish there they simply avoided any questions and walked off This was in colliers wood and have photos to prove it

Poor avoid at all costs

i used the wimbledon branch when renting a property in the area as typical they are willing to help when trying to fill the property but once it was filled they were no help at all and although id emailed i got no answer called the branch and they said they would call back but didn t upon leaving the property again they were no assistance it was down to me to organise everything trying to get my deposit back took nearly 1 month and i still haven t received my deposit im not sure they check the landlords they use properly as i had nothing but issue with the landlord either multiple breaches of contract id avoid at all costs if looking to use Ellisons Estate Agents

Extremely poor service

Extremely poor service - rather use a different agency This is a recurring theme and to give some examples 1 The property management team takes on average 3 months before any request is actioned 2 Currently I have been waiting 6 months to receive a response after 7 follow up request regarding work that their contractors incorrectly completed and frankly to a very poor standard 3 The service and speed have negatively impacted the tenants The tenants were forced to live with a blocked kitchen drain for 5 days before Ellisons actioned a plumber to attend I would highly recommend to use another agency to avoid a true lack of service and negative impact on both the tenant and landlord

A near Total FiascoSale of Probate Property 225 WBL Feb 14th - June 4th July 8th 2024

A near Total Fiasco only rectified by our Solicitor and a Beyond Belief POOR Experience of a Probate Sale to a Cash Buyer My family are Totally Disappointed by the Casual Unprofessional Approach to Service provided by Ellisons in regard to the reiterating of incorrect information and or questioning from the outset and the lack of security of an empty and unoccupied property in regard to the unauthorised access allowed by Ellisons No Truth No Trust No Belief No Pride No Respect No Regulation No Due Diligence No Protocols No Working Directives No Best Practice Procedures No Duty of Care No Ombudsman No Governing Body No consideration given to an ageing client s mental or physical wellbeing Even adopting an ABC Check Policy Strategy would have been a positive step towards reducing the following incidents of Abysmally Poor Service When you fail to adopt or implement Check Strategies adequately or correctly if there are Checks at all you invariably allow yourself to be made to look Foolish A very Poor Position to adopt when continually giving your client False Information ref several non-logical extensions to Purchaser s chosen Exchange Dates none of which were upheld to then allow the Purchaser Unauthorised Access to the property in order to carry out Works before Completion More concerning inappropriate checking is most likely to make yourself appear complicit in giving False Statement and involvement in Inappropriate Actions if not worse No Checks or Procedures or no Escort Strategy adhered to involving property keys renders you involved and complicit in acts of trespass or Unauthorised Entries Incorrect Poor Non-existent Checks into buyer s available monies required in order to present an offer to the Vendor result in your Cash Buyer introducing delays beyond the comprehension of both Conveyancers and Solicitors as it is subsequently found he is the top of an extensive chain with multiple Conveyancers Solicitors Why not Man-up and explain the issues misunderstandings When your Poor Negligent Checks and perceived Falsehoods are found out especially when the information you include on your emails within the same stream contradicts itself the Solicitors involved invariably take great care to correct the Falsehood Misinformation Incorrect Action while they keep Re-emphasising and Reminding you Robustly and Emphatically of the Correct Procedures that you should have followed Why was it that the Conveyancers and our Solicitors in the end had to agree the Exchange and Completion dates without input from the Estate Agent Full Impartial Checks are part of the Estate Agents Duty of Care to his her client Which party was the client in this case When you are found out you will be confronted if not have proceedings initiated against you for the misdemeanour This situation may not be Fixable But a positive attempt of redress for this POOR Unprofessional Effort would go a long way to acknowledging and rectifying the Sorry Mess that has been allowed to accrue through your Inappropriate and Unprofessional Behaviour There is no Higher Authority or Ombudsman to give you advice so your only recourse is to ask Social Media to advise you as to how to achieve Best Practice How to better your Security How to better your Work Ethic How to best develop your Duty of Care Strategies How to Professionally complete the necessary Checks How to be a better Professional How to properly Respect your client How to Man up Front up I am certain helpful advice as to how to achieve Best Practice from Protocols Working Practices and Procedures can all be found amongst the number of experienced contributors on Social Media should you find it necessary or are required to ask Continuously not executing your Job professionally or the inherent Checks involved inevitably leads to Stress Anxiety and Disturbance All of which induce a Negative Effect on the Mental and Physical Wellbeing of your client Your Client deserves Full Recompense for the insufficient or total lack of Necessary Actions during this Unprofessional Debacle I wonder if there is anyone at Ellisonsuk if not Ellisons Raynes Park who has any ideas as to how to best resolve this POOR Unfortunate and Unacceptably Unprofessional situation in a timely manner to everyone s satisfaction The Consensus of Opinion being that Reparations ARE DUE Thanks John Bendall

Awful experience letting via Ellisons

Ellison s are so painful to deal with - avoid We let a property via Ellisons - they are slow to respond not proactive and its typically the tenants that suffer Our tenant gave 6 months notice and they still have not been proactive at recommending price reductions or showing people around We have had to follow up with them 5 or 6 times Its never a consistent person responding and their team are very inexperienced

I sold and purchased a property through

I sold and purchased a property through Ellisons recently The team was able to find my new abode tailored to my needs in a short time Lewis in particular was v helpful calm and reassuring at all times even when there was a hiccup in the sale All in all the whole process went smoothly in the end

genuine and professional

I had a very good experience finding my rented home in Wimbledon through Ellisons s Special mention to Molly who showed us around the few properties before finalizing one and also assisted through the process of renting till we moved in the property just 2 days back I also visited their Wimbledon office once and they were all very helpful and professional in all aspects I also hope that my regards would keep running high with them during my upcoming stay in the property as well I wish to leave another review after a year Overall I have had a very positive experience from Ellisons estate agents and would recommend them to others looking or properties in around Wimbledon Cheers