


EM Cosmetics - Shop High-Quality Beauty and Skin-Loving Products
Based on authentic user experiences
Anton Kolesnikov
6731 reviews
N/A
8 months ago
Horrible customer service
Order 283183 I recieved only one product out of ordered four Tried to reach out for them via e-mail but it s been six days since my first attempt and nobody reached me back It s ridiculous Do not buy anything from them
Bernarda
6731 reviews
N/A
8 months ago
After using their eyeshadow one time
After using their eyeshadow one time got an eye infection Definitely do not recommend this brand
S Paul
6731 reviews
N/A
8 months ago
Item added to cart and unremovable
Wanted to buy this product after an influencer had their lipliner Was about ready to buy 75 worth of products when they kept adding a 25 face mask to my cart There was no way to remove it from the order I tried to remove it 10 times with no success Also the website said I couldn t edit orders after purchase so I just gave up on buying my items I reached out to customer service only to have my messages returned Clearly a scam and very disappointing Definitely do not input your credit card details with them
Christina
6731 reviews
N/A
8 months ago
Shipping costs for Switzerland over 41 -
I wanted to purchase some items of EM Cosmetics Sadly I have to remove everything because of the extremly high shipping costs over 41 - Thats insane From all US-Onlineshops which I placed an order the shipping costs was around 9 90 or max 20 - which is ok for me but not for this hugh amount It is the 2rd onlineshop next to Lunar Beauty and Kaja Beauty with this overpriced shipping costs EM Cosmetics put your shipping costs down for an affordable price As long you have this high cost I will never going to order something of you sadly
Lidiia Rysich
6731 reviews
N/A
8 months ago
Order cancelled no real reason
Okay so I ve made an order I paid for it And for no apparent reason my order got cancelled Support said that my order was flagged as potential fraud Reason Billing address did not match with the credit card registered address This is the first time ever when I encountered such an issue And this is ridiculous doesn t make any sense What kind of fraud actually pays money And just like that you lost a customer Order No 307449
Np
6731 reviews
N/A
8 months ago
Item was broken in transit
Item was broken in transit They don t use protective material for shipping I ve been trying to contact customer service for almost 2 months now and their social media with no response
Monaco
6731 reviews
N/A
8 months ago
Great product - highly recommend
I bought the EM Felt tip illustrative pen a few weeks ago The package arrived on time and now it s my new holy grail product I purchased this product because I m not very good at makeup and I want to learn how to create a cat-eye Anyways this liner makes the job so much easier It s pigmented and easy to use if you don t have a steady hand Great for newbies Alright so to make this review fair let me share one negative opinion My only complaint is the price It s a bit high - 21 You can easily find a cheaper one in a drugstore However I tried to buy a lower one from Revlon and the applicator was flaccid and the formula didn t last Therefore I ll be returning to Em cosmetics - it s worth the price Especially since EM cosmetics now has a new brown shade and I REALLY wanna try that one next
Olivia Vanessa Mae
6731 reviews
N/A
8 months ago
Not a Influencer Cash Grab at all
In case you didn t know EM is owned and operated by a Asian Beauty influencer Michelle Phan She caters for the darker skin community so well and the branding design and product is on point
Linh
6731 reviews
N/A
8 months ago
In love with the products
In love with the products Colours and formulas apply like a dream Thank you Michelle Phan I just wish there is a direct shipment from the UK within UK orders