Emergency Lighting by Emergency Lighting Direct LED Range
Based on authentic user experiences
London Integrated Systems Ltd
6727 reviews
N/A
6 months ago
Bad customer service
I ordered and paid for equipment a few weeks ago since that I have called and left answering machine messages tried emailing but no reply ORDER 3561 definately -5
Langs Tools
6727 reviews
N/A
6 months ago
Awful Company - Slow Uncommunicative
Ordered some lighting that hadn t arrived so phoned and emailed with no response Was just about to launch a credit card claim and the items arrived but to the invoice address NOT the delivery address on the order Again no response by phone or email From personal experiences I do not recommend
Mal
6727 reviews
N/A
6 months ago
Poor communication and unresponsive customer service
Ordered on 11 09 24 I placed an order with Emergency Lighting Direct over two weeks ago and since then I haven t received any updates or communication regarding my purchase Despite attempting to contact them three times I ve received no response at all This level of customer service is extremely disappointing I would recommend avoiding this company based on my experience
Alastair Kight
6727 reviews
N/A
6 months ago
Zero response to mail and a non existent phone number - scam
Paid for a light on 30 10 24 Received order confirmation simultaneously From this point on nothing but total dissatisfaction phone number does not work several emails sent requesting delivery information as now past the stated delivery timeframe and no reply received after 4 days Do NOT buy from these merchants
Stewart Vanns
6727 reviews
N/A
6 months ago
If I could leave a zero star review I
If I could leave a zero star review I would DO NOT BUY FROM THIS COMPANY No replies to contact form x 4 sent No replies to 4 emailsNo reply to 4 voicemail We are a charity and ordered 3 lights No order updates no comms no care no answers via any communication channel Utterly awful will he initiating a bank claim to reclaim the money AVOID YOU HAVE BEEN WARNED
russell white
6727 reviews
N/A
6 months ago
Order never received on time
Order never received on time tried to contact via phone which goes straight to answer phone Never replies to emails or via contact page so used charge back on my credit card Item then magically appeared 2 months later even though its no longer required Unable to contact to say its not required and now stuck with the item Awful company to use needs running out of business