Based on authentic user experiences
Lorenzo
6730 reviews
N/A
6 months ago
Disappointed Unzufrieden
Bought an expensive proof coin that has several blemishes in the polished area and dust particles within the capsule despite having requested beforehand that they sent me a coin in pristine condition The coin was 5 discounted but nowhere in the description was it mentioned that the coin was damaged What s the point in buying a proof numismatic coin if it isn t in pristine condition I m unsatisfied to say the least Adding that my account has been blocked after having posted my negative review Regarding your reply It s true I did request a discount beforehad However proof coins command a premium for their flawless appearance and condition Damaged proof coins are worth no more than coins in general circulation Nothing less than perfection will suffice when paying such premiums And if not then you should take up the issue with your supplier Additional reviews here are a testament to your poor customerservice and inability to handle criticism Ich habe eine teure Polierde Platte-M nze gekauft die mehrere Sch nheitsfehler im polierten Bereich und Staubpartikel in der Kapsel aufweist obwohl ich vorher darum gebeten hatte dass sie mir eine M nze in makellosem Zustand schicken Die M nze wurde um 5 reduziert aber nirgendwo in der Beschreibung wurde erw hnt dass die M nze besch digt war Was bringt es eine numismatische M nze in Polierter Platte zu kaufen wenn sie nicht in tadellosem Zustand ist Ich bin gelinde gesagt unzufrieden Hinzuf gen dass mein Konto gesperrt wurde nachdem ich meine negative Bewertung ver ffentlicht hatte Bez glich ihren Antwort Es stimmt ich habe vorher einen Rabatt beantragt Proof-M nzen verlangen jedoch eine Pr mie f r ihr makelloses Aussehen und Zustand Eine besch digte Polierte Platte ist nicht mehr wert als eine M nze im allgemeinen Umlauf Nichts weniger als Perfektion reicht aus um solche Pr mien zu zahlen Und wenn nicht dann sollten Sie das Problem mit Ihrem Lieferanten besprechen Zus tzliche Bewertungen hier sind ein Beweis f r Ihren schlechten Kundenservice und Ihre Unf higkeit mit Kritik umzugehen
customer
6730 reviews
N/A
6 months ago
Missing bullion with update
Ordered 6 coincards and 1 proof Parcel arrived yesterday untouched What a surprise it was when I opened a box and noticed only 2 coins in the package Contacted seller straight away seeking for explaination Their reply was prompt that all items from my order were shipped I was asked for any signs of interfere within the package on collection as mentioned above not a scratch Two things saved me from what I believe being scammed 1 It was not my first bullion purchase first from EMK and every time order arrives I record a video on opening just for peace of mind a package 2 Declared weight on parcel s label was way too low I sent all details and a video to EMK I was apologised for a mistake on their side and promised items will be shipped following day Actually as I am writing this review got an email from EMK with tracking number I bought bullion from 4 other retailers before and never ever had any issues That extra star is given for quick response and not avoiding contact with the customer EMK thank you for solving this quickly Will update this review on next arrival Update Parcel arrived on 29 06 with missing bullion On receipt they emailed me asking if all is good this time and apologized again for inconvenience Kind gesture By acting fast and being in constant contact with me they proved they deserve some credit and maybe I was wrong and it was a mistake and not acting on purpose In terms of quality proof and coincards are TOP CLASS Decent pricing and good quality is a factor I might visit their shop again
antonello giudici
6730 reviews
N/A
6 months ago
very good seller
very good seller absolutely trusted
Bullion Bull
6730 reviews
N/A
6 months ago
EMK - a high quality company
EMK has a great variety of products and excellent service I even got my e-mail question answered during the weekend
Wi
6730 reviews
N/A
6 months ago
huge selection of unique items
huge selection of unique items collector items stuff you can t find elsewhere I think a little negative is that generic coins are a little more expensive than other stores but that s up to the buyer if they want to pay otherwise a lot of amazing coins and can browse for hours I got my item to another EU country in like 2 weekdays after placing my order above expectations and very well packaged best packaging I ve gotten
HN Qatar
6730 reviews
N/A
6 months ago
Excellent service and unique collections
EMK is a powerhouse of exclusive and unique collections of gold and silver I have been a customer since 2021 Their customer service is one of the best Great deals and fast delivery
Irena
6730 reviews
N/A
6 months ago
100 recommend
I bought silver coins from EMK few times already 100 satisfaction
Irena
6730 reviews
N/A
6 months ago
Great service as always at EMK
Great service as always at EMK Thank you
CB
6730 reviews
N/A
6 months ago
Great dealing with EMK
I was a bit hesitant to purchase for larger amounts than I m used to online but ordering from EMK went really smooth Quick friendly and helpful response to e-mails and questions easy to use website reliable shipping and tracking and everything is well-packed They have an extensive range and many of the coins I was interested in had a better price at EMK than anywhere else online Will definitely order again
Myles Malpass-Arthurs
6730 reviews
N/A
6 months ago
I love EMK Great numismatic dealer
I love EMK I m an Australian living in England who collects mostly Australian commonwealth coins and have been buying from EMK for several years now They have a great selection of coins are always friendly and helpful delivery times are great and the coins are always well packaged for shipment I highly recommend them and will continue to get my coins from them in future