End of Tenancy Cleaners London End of Tenancy Cleaners London
Based on authentic user experiences
rogerc
6732 reviews
N/A
4 months ago
Poor services didn t do the job
Poor services Cleaners turned up and won t start cleaning unless paid upfront in cash Left in less than 2 hours and claimed to have done a end of tenancy clean and steam clean carpet We were told the cleaners will not leave until we are statisfied but when we back back to the flat They were already gone and would not answer our call and carpet looks exactly the same and dry as a bone
Daniel Mead
6732 reviews
N/A
4 months ago
Avoid Absolute cowboys
Really poor service Turned up slightly late then took another half hour to bring their cleaning products in They spent nearly three hours at my flat they didn t touch the bathroom floor at all they didn t touch the 2nd bedroom floor they didn t clean the kitchen floor I paid for a mattress steam clean and they cleaned one side They didn t polish the wooden bed They asked for 20 extra because my oven was so dirty luckily I did not have that on me and they said it was OK Their email also requested that they are paid in cash I wonder why Scam Unprofessional cleaners I could have definitely done a better job myself and spent a further 1 5 hours cleaning I m embarrassed to be handing my property over not professionally cleaned
S T
6732 reviews
N/A
4 months ago
AVOID Terrible Deep Oven Clean
Booked a deep oven clean and the cleaner left with half the job complete My partner was working from home and the cleaner left while she was on a call Not leaving a chance for a check over beforehand When complaining we were only offered 30 off next booking why would we book again Terrible service
Sophie
6732 reviews
N/A
4 months ago
DON T DO IT
I booked a professional deep oven clean thinking it would make my life easier that was a mistake firstly the cleaner came in with muddy boots and filthy suitcase that was rolled all over my floor I was on a work call when the cleaner was leaving my flat I then inspected the oven clean and I was REALLY NOT IMPRESSED huge areas of dirt grease had been left Also there was no care to clean up after as there were splashes of dirt all over my kitchen on my floor That was 55 down the drain When a complaint was made they said the clean does not have a guarantee period so they won t send someone back or offer even a partial refund and they offered 30 off the next service - they have got to be dreaming if they think I will ever let them back into my home
Adele Young
6732 reviews
N/A
4 months ago
Do NOT use these cleaners
Do NOT use these cleaners They came to clean rugs and my oven You have to pay up front for a reason They couldn t get the glass off the oven They didn t clean the carpets properly The excuse It s just what the machine does
MJ Brito
6732 reviews
N/A
4 months ago
Terrible job
Terrible job basic cleaning at best for what was supposed to be a deep clean - I could have done better myself And when I complained the response was too late we have your money kind of attitude Terrible service and complete cowboys
Mak
6732 reviews
N/A
4 months ago
Shoddy practice - not a deep clean
Pls look in to this company trust pilot reviews- we regret not looking in to this we relied only on google reviews which anyone can review without a control scrutiny Totally exploited us of Money Very well used our difficult situation our helplessness They subcontract to two layers infact total three subcontractors involve in my flat cleaning Abysmal service Inefficient do not even know what is deep clean If you check the trust pilot review - exactly same happened to us Need to inform authorities of this shoddy practice Don t view Google reviews- they can manipulate with their own reviews to make it looks like 5 stars which we fell in to this trap