Based on authentic user experiences
ali uk
6734 reviews
N/A
8 months ago
Rubbish Rubbish
rubbish the worst companythere daily standing charge is 4 most energy company about 0 65 Drax is ridicules so it is legal rubbery leave it at all cost never join this company Drax is totally rubbish
Kerry Lauren H
6734 reviews
N/A
8 months ago
Worst company I ve ever dealt with
Worst company I ve ever dealt with They put us on deemed rates a few months earlier than they should ve done before we could switch also Sent us an absolutely huge bill They were extremely unhelpful We had to pay it as a new business this was very difficult Then A few months later sent us another huge bill saying the actual reads were different so they decided to send us an invoice for another huge amount of money Wouldn t go near this company ever again They are so so terrible and very expensive Honestly I cannot explain how terrible they are Thinking about them makes me so angry so I thought I d share how awful they are with everybody else Honestly hope the fat cats at the top get what s coming to them
customer
6734 reviews
N/A
8 months ago
Our experience with Drax Energy has
Our experience with Drax Energy has been incredibly frustrating and disappointing Despite multiple requests and follow-ups there has been a complete lack of transparency unreasonable delays and unhelpful responses It is unacceptable that we had to chase for weeks just to receive basic information only to be met with excuses and an unwillingness to resolve the matter fairly The handling of our case has been incompetent with misleading charges and failure to provide a contractual price in a timely manner This level of service is appalling and we would strongly advise others to reconsider before dealing with Drax Energy I would say they are fraud and blackmailers