Energysavingtrust Reviews

Overall the loan application and

Overall the loan application and financial assistance was positive and efficient I greatly appreciate this support especially during the hard economical circumstances we are all experiencing

Excellent professional service

Excellent professional service throughout The time taken from when applied for the loan to receiving the loan funds was significantly lengthy but overall was very happy with the team and the service and receiving the funds for my home improvements and to be greener and more environmentally friendly Would highly recommend to all They were so busy with everyone looking to get solar panels home storage batteries and or heat pumps to reduce their home energy bills so considering the extremely high demand for their services they did a great job and provided as much regular updates as the could and a very professional service throughout thank you

Highly recommend

Highly recommend excellent customer service always helpful and knowledgeable A pleasure to deal with all I spoke to Thank you

Scottish Government HEEPS Loan

I am an older person and I was unable to scan documents through technical problems with my printer Got excellent help and advice from staff Very friendly Cannot praise them enough

Clearly very busy but coped well

Clearly very busy but coped well Takes a little longer than originally estimated I found everyone I spoke to was very helpful polite professional

very helpful service

very helpful with funding towards installation of air source heat pump

Do what they say on the tin

Was an easy experience with good advice on claiming assistance with installation of a heat pump

I got a great loan and cashback to

I got a great loan and cashback to upgrade my old back boiler heating system to an air source heat pump - which i love Whilst the team were very busy and it took a while to get responses - all contact i had with the team was both useful and polite