Enterprise Car Club - Automated Daily & Hourly Car Rental across the UK
Based on authentic user experiences
Josh O
6731 reviews
N/A
9 months ago
Amazing support from Kenneth on the
Amazing support from Kenneth on the help desk team Quick to resolve my lost property issue was polite and understanding 5 5
Imad Khan
6731 reviews
N/A
9 months ago
First day Issues
It was my first day today and I had some issues Gina was very understanding and professional in helping me sort them out Great service
A R
6731 reviews
N/A
9 months ago
Amazing Promt Customer Service
Amazing promt customer service I have rented the van to help me move houses however I was running really late on the way back and was unable to extend the reservation due to the previous ongoing reservation from someone else I had to ring the customer service and Kennath was the one who dealt with the situation and I must say that he did an amazing job of sorting out my situation and extended the reservation ensuring that I can return the van safely without stressing that I will miss the drop off time Not just on this occasion but whenever I call the customer service they also resolve issues promptly and in a good maner
Joe
6731 reviews
N/A
9 months ago
Ife S was fantastic on the phone
Ife S was fantastic on the phone very polite and helpful saved the day for my coming holiday with the kids Excellent service Thanks
Louise Nicholls
6731 reviews
N/A
9 months ago
Great service on the helpline
Great service on the helpline Very quick to assist by phone and sorted the problem locking the car remotely due to the intense heat All sorted within 2 minutes
Jimmy James
6731 reviews
N/A
9 months ago
Excellent Car Hire and Very helpful
Excellent Car Hire and Very helpful staffGillian Robson is particular helped me out on 15 07 with a enquiry I had 5 for her customer service
Stefano Berardini
6731 reviews
N/A
9 months ago
Easy process very helpful customer support
Easy process Was my first time booking a car with Enterprise so I had to contact them and they ve been helpful and quick in addressing my query Will definitely use again
Will
6731 reviews
N/A
9 months ago
Great customer service
Had some issues booking a reservation called up and spoke to Pete who was a massive help and patient with my internet struggles Recommend this service
paul browne
6731 reviews
N/A
9 months ago
Mohammad was a superstar at Customer
Mohammad was a superstar at Customer service His sheer willingness to engage and his positivity was infectious As a customer ops manager myself his call qualities are a perfect example of what I d be coaching my team towards Easily identified issues offered solution resolved great rapport great close Very happy customer
joules tay
6731 reviews
N/A
9 months ago
Thank you Brenda for all your super help
Brenda was super helpful with everything she went out of her way to make sure that everything was sorted out She went beyond the cause of Assistance and we were really really pleased with her help which made her in the van a lot easier She also helped us with waiving the excess which was really helpful Thank you Brenda for all your help