Eocharging Reviews

Great Customer service

I raised a query re QR code faded on my charger and unable to setup new wifi Cat contacted me emailed and posted a new QR code which worked first time The turn around time was super quick especially as my charger is 2 years old Great customer service that would make you want to buy from EO again if needed

Fantastic service

Fantastic service as always Phoned Tuesday by Weds the next day electrician had been and sorted the WiFi connection issue Great company very pleased highly recommend this little ev charger

Faulty Charging Box

Had a problem with my new Charging Box at my home address Called EO and they dealt with the problem quickly and efficiently sent a replacement box contacted the electrician to carry out the work Brilliant service which is hard to find these days

EO Mini Pro 3 app glitch fixed quickly

Despite my EO MiniPro 3 working well since it was installed I developed a glitch with my app not giving me real-time data Amy from support updated the configuration online and the issue was resolved within an hour of it being reported Really good service

Great after sales service

Great after sales service place I purchase my Mini pro did not want to know after having issues within a year however after contacting EO all sorted Contact was great and team very quick at sorting a very stressful situation best customer service for a while

Good experience with EO Charging Chat Support

Had a really good experience with Greg from EO Charging chat support today I had some issues connecting my EO charger to the EO app but all was sorted by Greg some additional questions answered re the apps functionality Happy customer

My QR code has deteriorated on my EO

My QR code has deteriorated on my EO car charger Unfortunately it now doesn t scan and having changed my WI FI Hub i needed to update my EO App Spoke to Dan at EO he really helped me out by sending a copy on a email I requested a Hard copy for the charger which arrived in the post today Great service thanks Dan

EO Charging customer services was A today

I spoke to super-helpful and polite Lois who listened patiently and carefully to my problem took charge of it read back what she was writing so I knew she had understood me and gave me a case number She told me what will happen next and when Thank you Lois

Fantastic customer service from Cat

Fantastic customer service from Cat throughout the whole troubleshooting issue and eventually fixing the problem all from the other end of the phone She went above and beyond seeking advice from other members of her team to get this issue over the line Hugely appreciate the help