Epson Reviews

Absolutely terrible company

Info for other customers who bought shoddy Epson products in EU - The EU website seems to suggest that under law Printer bought in Ireland I m entitled to a 2 year guarantee so that would make Epson s response both unreasonable and illegal I can t post a link here but google EU guarantees returns for the details Absolutely terrible company Avoid like the plague Bought a 200 printer which broke after less than 18 months It came with a 3 year warranty but because it wasn t correctly registered the product Epson refused to honour it Repeatedly tried engaging with them but they point blank refused to do anything Awful Avoid

DO NOT USE

I brought an Epson printer with a free ink deal from Currys that was to last 4 months I changed the ink deal to one that suited my requirements at the end of the first month I found they had taken the cost of the deal from my bank account AND also taken 25 for changing the deal itself None of the so called means of contact work After I had found a way of emailing a complaint days later I was emailed back a complaint number eventually after more emailing someone rang BUT it was someone who was outsourced and who hadn t bothered reading my original email I was asked what I wanted doing I replied I would like the return of the money wrongly taken from my bank account thar was 3 days ago and guess what This so called deal has the potential to loot your bank or credit card account and what s more the other reviewers are correct they cannot even supply ink when it s needed Don t use you ll regret it

Avoid Epson ET2811 Stopped working after 20 uses

Epson ET2811 Stopped working after around 20 uses and just 2 weeks outside 2 year warranty period We called the technical support and they said it was because we unplugged the printer at the back which caused a maintenance problem requiring their technician at a cost of 150 slightly lower than the printer cost if 180 We are going to buy a Brother laser Laser printer are seemingly more reliable

Brought EPSON T2851with 50 cashback

brought EPSON T2851with 50 cashback offer 50 never sent - albeit the website says fulfilled - three emails asking for resolution have gone completely unanswered Printer nowhere near as good as 10 years old HP - cannot keep paper in it have to load each time you use screen so small you need a magnifying glass and keeps disconnecting from scanning Will reconnect my old HP and never ever buy Epson again

Absolute garbage

Absolute garbage Been paying 4 99 a month for at least 2 years and am supposed to receive refill cartridges when they are getting low Printer has completely run out of magenta and is very very low on cyan but no replacement cartridges have been sent Complete waste of money and almost impossible to contact

Disgusting service from Epson

Wow totally unimpressed with Epson I have used their printers for 30 years Printer fed paper from uione side causing a paper jam today and when I removed the back panel as instructed by Epson a part of the paper feed had broken off move thPrinter is 6 months old Agent said they could book a service but it would be chargeable as this was misuse So by putting paper in a printer and printing it you are misusing it The guy then thanked me for contacting Epson and told me to have a great day

I urge everyone do not buy epsom printers

I urge everyone do not buy any epson printer claiming you get cashback its a scam from epson a lie i was told id get 40 pounds cashback and no matter how many times i proved my purchase from argod epson totaly ignored me and stopped replying to my emails epson is breaking the law conning people trading standards needs to look into this terrible company therefore folkes take my advice do not buy epson printer you will never get your cashback offer since my printer was bought from argos i think argos must stop selling epsom printers as customers wont like being scammed as for epsom and the very rude lady whom i sent all my proof of purchase too she likes to ignore emails

After speaking to Trading Standards

After speaking to Trading Standards and my club members It was pointed out to me that Epson had Breached their contract with me on two occasions they did not deliver my inks as promised Even though I had paid for the inks previous I have tried to contact several times on the link and other links but they have returned to my mail box not accepted through the mailing system I will therefore be contacting Trading Standards once more