Equifax Reviews

Equifax a lousy company that wreck people s lives

For a company that keeps people s credit information its operation is lousy at better and totally incompetent at worst Why would Equifax change someone s name without a confirmation of a name change Equifax s report contains so many errors and mistakes It s just sad It s a for profit organization that can t do it job properly while wrecking people s credit score for money

For two consecutive days 8 17 and

For two consecutive days 8 17 and 8 18 I have attempted to freeze my credit report on Equifax I have completed required information but every time I submit the data I receive a server error message that says try again later Transunion and Experian worked without a hitch Since Equifax reports my credit score on one of my credit cards why is it so dysfunctional

Was on hold for 40 minutes without

Was on hold for 40 minutes without having ever heard a human voice Equifax reported a Discover account that wasn t mine to my bank This account doesn t exist anywhere but it s attached to my name I called discover to try to have it removed Their hands were tied because it didn t exist on their end The mistake must have been on Equifax but it s impossible to get through I had a difficult time logging in because they still went by my old name despite having disputed and updated my married name They need to close because they only cause harm to people

Equifax interaction is so bad

Wow Equifax is not only rubbish from a data perspective but customer service too We own two properties both without mortgages and neither appears on the credit report Pay off loan eraly and no improvement in credit score Slow updates will no doubt be fixed by paid subscription Can anyone else send a meesage via an online help account

One star is being generous

One star is being generous - I ve spent days trying to reach and then speak to customer support - I can t log into my account - they keep asking me for the answer to a security question that I never set up to begin with so can t

Equifax very unhelpful

Equifax has a role in creating trust between consumers and creditors but they completely fail to do so It has a very limited data collection system if you have a very long name it will be impossible to register Then we are always denied credit because we don t exist

Use Equifax No There are so many better options

Ive have used Equifax for years against my better judgement Older execs said they are great Right Got it This is what I am forced to endure daily 1 poor service - their reports are junk2 poor employees - most have no idea what to do3 poor prices - they added 300 as a fee for nothing 4 poor communication - they send an email that DEMANDS you answer them at once But no one answers your email 5 poor follow up - see 46 poor service details - they dont say what they do7 errors are not corrected - they billed an extra 312 When I questioned it and the info they gave they said I was wrong No proof no nothing Bill is due Even though their facts contradicted reality Equifax is the WORST credit agency Once these old goats retire I am tossing this shtpile loser at once

It s one big profit making Con

I never used the service for weeks after I had to set it up and didnt want the subscription but they said tough you should of cancelled it They get your payment details then rely on you not cancelling it before the trial ends and then they profit on your misfortune It s all a big con so they can make money and it shouldn t be allowed

Equifax is the most incompetent

Equifax is the most incompetent company Please don t waste your time and money I have had an account for years and was recently locked out Two hours of trying to reset password on the phone with two separate agents who could not even enter my basic information correctly after phonetically spelling it for them multiple times Finally I am told my issue has to be escalated somewhere and I will be contacted somehow sometime by someone These people are bozos They couldn t even activate the survey at the end of the last call