Equiniti Reviews

Transfer of shares originating from a SIP to a third party ISA provider

I had requested advice on a matter I was finding complex The Equiniti customer services representative explained the process clearly actioned the necessary steps and promptly confirmed this in writing This was much appreciated as the process is time critical

Concise response to my query

Concise response to my query Within the nominated time for answer to my email from Australia Well done Samantha and Equinit

I presented Customer services with what

I presented Customer services with what I thought was a difficult issue regarding some shares and certificates I was missing This matter was cleared up and a solution arrived at arrived at very quickly Super service

Good service and easy process

Good experience as I wanted to get some details and then wanted to sell the shares Helpful colleague and easy process to sell the shares

Helpful and empathetic staff

Your team was extremely helpful and empathetic My file was followed up closely and efficiently by different members in your team and they respect very well the commitment of replying to customers within a week

Prompt response from Laura Sweeney

Prompt response from Laura Sweeney which resolved my issue with old shares Thankyou Shareview

Very friendly and helpful

Had an IT query regarding my plan Rose called me and was excellent - resolved the situation and walked me through the process to make sure everything was as it should be

Quick response to my problem

Quick response to my problem As an old man I got confused over my share holdings and had managed to get myself locked out Krystle sorted all my issues the same day