Ernestjones Reviews

Excellent service from Chrysa

We went into the Trafford centre store today to purchase a watch for our son s birthday We were served by Chrysa who was lovely She gave us lots of advice and was really helpful and friendly Service in the store was absolutely fantastic this is the second time we have used this store and each time service is excellent Thank you to Chrysa and the team Highly recommend

Great service

Johanna at the Bluewater store gave us amazing service when looking for a bracelet to match a necklace Johanna was helpful knowledgeable and friendly Thank you

Vicki at elgon Square well worth you popping in

Called into store at elgon Square brilliant service from Vicky she made us feel valued customers

Easy to use online ordering and free

Easy to use online ordering and free express delivery and a beautiful watch to boot I have found the whole process very clear and straightforward

Purchase of 2 wedding rings

Purchased 2 wedding rings in June excellent service by Simon no pushy sales good advice on different types of rings especially for extra large size Took one back today for re sizing - no problem - again good customer service by Simon

Good collection on branded jewellery

Good collection and discounts on branded jewellery Easy to buy and multiple options to pay makes it super easy to shopping

I would like to leave a compliment for

I would like to leave a compliment for Lorraine and her managers at your Newcastle upon Tyne Eldon Square She served me today and was very friendly and understood my need to view and handle an item She offered to hold it for me to give me some thinking time rather than making a rash purchase This worked well as giving it further thought and holding the object I went ahead with the purchase Do not underestimate the use of stores for this Most of your competitors did not have the item and directed me to buy online That is why our shops are closing Thanks again Lorraine I will definitely be shopping for other items in this store

Excellent service all round

Lincoln staff were amazingly helpful and patient when we were choosing a Boss watch for my husband yesterday and credit to them Subsequently customer service were particularly friendly and efficient at sorting out a pricing query that I raised and I would not hesitate to shop there again

Online order

Online order Easy to navigate Great deals and purchase options Never had a bad experience with Ernest Jones Very reliable