Eskinstore Reviews

Beware of eskinstore com they will ask you for credit card CVV 3 digit security code

Please beware of this shady companyThey have asked me to send my cvv credit card to them and its so dodgyIve purchased from many sites like amazon and also nordstorm as well as saks and netaporter also shopbop none of them asking this kind of scam verification Ive chat with the livechat and the answer is the sameThis is their email Thank you for your order 10157510 This order may only be shipped to the billing address Please confirm shipping to the billing address by replying to this email Otherwise please follow the below instructions We have been unable to confirm your Billing and or your Shipping information In order to process your order further we require a verification of your billing and payment information Please note this is to ensure the Billing and Shipping information are correct and valid before we can ship your order 1- Copy of both front and back of your credit card 2- Copy of both front and back of your ID And this is the answer i can assure that the information that you will send us is secured We also do not keep card information on our files after the charge is made Like seriously how they assure Its not encrypted Scam scam scam

Denied a Return

I read eSkin Store s description of an item I purchased when I received it it was way too dark The description stated it was Universal It s not They declined to have me return it and I m out the money I spent I will never do business with them ever again

Worst experience ever

Pfff such a bad experience with everything here I bought an LED mask and after a week of not receiving any updates from their side I reached out and turns out they don t have it on stock The product was still available on the site and no signs of Out of Stock were there Few more days go by and I reach out again to the client service team and ask for a refund They were sorry that I felt that way with everything they caused Bad bad bad

none of their items are in stock

none of their items are in stock i waited over a week and the serum never arrived I had to reach out to them to find out that it was not in stock Dont put it on your website then wasting people s time

I have a order that as done almost 3

I have a order that as done almost 3 weeks ago haven t received it they don t answer my emails asking for a refund and they don t answer calls either Very frustrated

They list items are are out of stock

They list items are are out of stock and never deliver Do not order from this site

Do not buy from this store

Do not buy from this store Here is what I experienced I ordered on eskin store on the 10th of Oktober to be informed after ordering that they have to restock all the items Finally on October 24th they were shipped to not arrive It took 4 times contacting eskin customer service to tell them that somethimg went wrong according to what the tracking was showing It was supposed to go to europe but instead shipped around the US never leaving the states Customer service wasn t helpful just sending again the tracking number which wasn t the point It took a long time on the help desk to get any sensible response that did not sound like an excuse or diversion from the situation Finally I decided to file a complaint via Paypal That got things moving and finally I got a refund on October 25th And it took a lot time and effort It seems it is not a well run business at all no stock of products maybe dropshipping not reliable with customer support or shipping tries to avoid taxes by declaring goods as gifts when shipped abroad saying that on the website at a certain point I wasnt even sure if I would get refunded and the parcel shipping through the US and ending up at the same address as the company in a locker facility Spare yourself the hazzle and buy somewhere where you actually get what you want in a timely and reliable fashion

Very bad experience

Very bad experience Don t buy from them if you re international I had a terrible experience ordering from this company as an international customer Their website clearly states they will lower the amount on the invoice to help avoid customs fees but this turned out to be completely false Not only did I still have to pay customs but the customs price was 65 higher than the actual cost of the product I emailed their customer service twice and received no response When I finally managed to get through on chat they admitted they try to mark packages as gifts but that s not what they promise on their website I explained that I d end up paying 50-100 extra in customs fees and their response was simply I understand is there anything else we can help with To make things worse they didn t ship my order until 6 days after I placed it and now 30 days later it still hasn t arrived Avoid them if you re buying internationally