Essenza-nobile Reviews

Very happy with their service

I tried this shop for the first time cannot be happier with the service Loved the opportunity to order almost every fragrance in the sample 3ml size also they added two unexpected gift samples 6 and 2ml which were an addition to 3 free samples when you purchase a full-size fragrance Downside it took couple of business days to ship out the package but overall delivery was very fast - less than 7 business days Also be sure to check prices before purchasing because Serge Lutens fragrance was much pricier than I could get at my local store other prices were fine

I love this shop

I love this shop I have ordered from them twice Was a bit worried ordering from this German site as I am in England and had never heard of them but they are great and all items have arrived Their sample service is really useful - you can pay for small samples of many niche fragrances I also ordered a full size fragrance You pay 12 90 euros for delivery to UK but all items came in about 5 days well packaged and as described You can sample and buy many fragrances here that are hard to get elsewhere There is an English version of the site as well

I can only recommend this site 100

I can only recommend this site 100 Usually I don t write reviews but this time I was really happy about everything the purchase and the best customer service ever Great job guys

Great experience and fantastic service

It was my first time purchasing from this website and the service was great Item was despatched the day after ordering could track the progress of the package until it arrived Delivered to me within 6 working days after placing the order including the day I placed the order Packaged well and I m very happy with my purchase They also give some free samples which is awesome They have live chat which makes things easy if you need to get in contact and they reply back quickly

My favorite perfume shop

My favorite perfume shop The best perfume at good prices I especially like the fact that you can buy a perfume that is not available in Russia I order perfume only in this store Thanks for the great service

the worst service of delivery

the worst service of delivery passed 12 days from the moment of my order Only apologies from this shop nobody can answer when will deliver my order waste of money

Delivery didn t happen

Delivery didn t happen Placed order at 11 02 with ETA of - 10 days which was fine by me Then it was failure to deliver once with the email from company that product is not yet in stock and still expected Another contact from me been attempted beginning of March and I ve been reassured I ll get it in time to my date One day before the date - no movement i ve asked to cancel and without any excuses order been cancelled immediately Got my money frozen for 1 month no delivery no happy wife Product still in the state of This item is currently not in stock but can be preordered Shipped within 11 - 12 business days So basically these statuses are far from truth and couldn t be relied on

Don t order from them if you need your

My last and final response to this lunacy since you keep adding comments here -I live in Cyprus not Barbados and yes I expect to be treated with the same respect when I order 20 euro sample or 400 euro perfume I suggest you turn all this energy into service of your customers instead of picking fights and lying about someone who gives you criticism All the best As for your reply please provide proof of me being disrespectful - I ll wait Future edit They erase criticism comments from their IG which only further shows false image Been told by their customer service rep to Please not order from them again after saying I am emotional when giving him facts that DHL have no record of their shipment - I guess there s a first for everything in life Don t order from them if you need your package to arrive in a reasonable time frame It s been 8 days since I placed my order and it hasn t even shipped out yet Also customer service gives false information and the live chat not working answered after 2 hours and 5 minutes It feels like I ve been scammed very unprofessional