


Based on authentic user experiences
Jane Halls
6730 reviews
N/A
10 months ago
Great bike bag
Great bag lots of storage and good size My suggestion would be to have clips to secure instead of velco Looking forward to using it to go shopping and to the gym
e
6730 reviews
N/A
10 months ago
Outstanding customer service
Outstanding customer service Any questions are answered both by email and a follow up call I bought an e20 8 having looked at it more expensive electric folders The quality leaves the rest standing
Ella Juk
6730 reviews
N/A
10 months ago
Fantastic bike
Fantastic bike thought it would take 3 weeks as I wanted a particular adaption however only took 10 days to arrive Customer service are on the ball too
Mr Gordon Cutler
6730 reviews
N/A
10 months ago
What an amazing company
What an amazing company the customer support that I received was amazing And the bikes I purchased are the best I ve ever owned The Estarli e20 8 was the ones we bought My wife and myself both purchased the e20 8 I went for this model for the hydraulic brakes and the folding capability as we take these away with us in our motorhome We ve recently just done a two week trip around Normandy France where it s very hilly We were blown away of how good these bikes are at tackling hills I m 5 10 around 90kg and the bike pulled me up some crazy steep hills out of the little coastal villages of France If you manage the assistance levels and the correct gears the battery will give you a good return I can t recommend this company enough if you re in the market for an electric bike Gord Tracey
Sharon Caddick
6730 reviews
N/A
10 months ago
Excellent company
We received an outstanding service at the NEC Very professional staff that answered all our questions about the bikes Would highly recommend to our family and friends
Matt
6730 reviews
N/A
10 months ago
Cracking little bike
Absolutely love my estarli More or less ready to ride straight out the box Some nice little touches with the tools included and kept up to date with delivery Can definitely recommend
Jacqueline Jones
6730 reviews
N/A
10 months ago
Jake went above beyond to help
Really helpful staff member via Chat phone Ensured that my delivery arrived quickly before we went away Love our Estarli bikes and great service
Carol
6730 reviews
N/A
10 months ago
The e-bikes are great
Our e-bikes are great The service we received was good our fold up bikes arrived within a few days The staff are very helpful certainly know their bikes seem experienced in all aspects of cycling I would recommend them
Ian Spencer
6730 reviews
N/A
10 months ago
First Class
From the first correspondence to delivery the service has been excellent The quality of the bike is first class so well built with great attention to detail I m so pleased I decided to go with estarli Ian
Mark Quiney
6730 reviews
N/A
10 months ago
Excellent customer service from Jake at Estarli
I bought an Estarli e20 just under 2 years ago Recently after being left in a storm the bike wouldn t power up and the controller was clearly faulty I emailed Estarli and Jake from the company contacted me directly and using FaceTime showed me how to check for water in the controller connector Having established that the problem wasn t there he immediately sent out a new controller unit which I received the next day and this fixed the problem I was without use of my bike for only 2 days There was no charge for this fantastic service the bike comes with a 2-year warranty and I feel this sort of exemplary customer service is rare nowadays and Jake should be commended for making me feel like a valued customer and actually well looked after Thankyou Jake