Ethika Reviews

Incompetent staff

I gave them the full shipping address for my order but they didn t use the full shipping address This lead to the international mail being returned to overseas since they ignored FedEx s emails Now they refuse to reship the package even though it was their mistake Do not buy Edit Just look at their reply Clearly they didn t even read understand my review It had nothing to do with holiday season delays it was because you didn t print my full address

trash company

I have purchased so many items from Ethika that I can count They items are sold in pairs sets They will wait until the last minute after the package has so called shipped and email you about out of stock items If I bought a set why would you send me only half of it They do not respond to emails supportEthika nor do they have a direct customer service line They a number to text 9495758005 and do not respond to that either I have sent numerous emails and text about this order I am waiting for a refund now for out of stock items These independent minority businesses are not it I will never patronize this business ever again It is disappointing that customer service is at all time low The worst

I did not get my items

I did not get my items they said that the shipping agent had lost the parcel and Ethika were not able to do a refund as they had paid the shipping agent DO NOT order stuff from this scam company

Awful company

Awful company they don t care about their customers I received a black coupon card from Ethik for 50 off for first time customers So I signed up and had close to 100 on my cart for my son The coupon code was not working and I tried many times and many ways The company conveniently does not have a phone number The only option to get in contact with them is via email or text I texted them but no one got back to me They finally got back to me over email and the customer service agent named Kenny was very unhelpful and refused to honor that I even took a picture of the card that I received that included the codes He did not care and said he will give me 25 off you can use towards your purchase I said that s not OK b c I have a card here with a code for 50 off first customers He did not care about the pictures I took of the card that I received at all Awful Customer Service no support he was awful I m not sure why he even has a job there

Toilet paper

The women s clothes are as sheer as offbrand toilet paper Don t waste your money

Rude Staff

I placed an order on October 30 I still have not received my order I reached out to the staff who seemed to have an attitude I ve been messaging them and now no one will get back to me to update me on my order

Ordered on November 30

Ordered on November 30 still don t have the package on December 17 although the tracking claims it was delivered I ve reached out to my mailman and they don t have it either I ve tried messaging through their website no one responds same if you use text message I ve ordered lots from this company and have never had an issue Clearly they can t keep up and the company has gone down Will never order from again

I m out my - nothing ever received

So frustrating to experience such terrible customer service I ordered from Ethika on Nov 29 received an order processing email finally on Dec 10 but never got the promised order shipped email and never received the items Tracking says DHL is still waiting for the item Ethika doesn t answer their phones I was on hold for over an hour and they don t acknowledge answer emails texts or the live chat on their website I ve ordered from them the past couple of years and have never had this type of horrible experience This seems to be the case with many others based on other reviews that I m reading What has happened to this company

No customer service

I made a purchase December 4th I see the charge on my credit card but no email confirmation I ve been trying to call them and after an hour of being on hold a recorded message says to use their website to contact them I tried texting and live chat and I can t get in touch with anyone