Eu Reviews

Awful customer service

Awful customer service I ve returned my leggings on the 19th of August and they only issued me a PARTIAL refund on the 13th after having to chase them up The customer adviser is called Mia and I can see that she opens my messages but ignores them My refund should have been 42 and I only received 19 I have also sent them a message on instagram which was ignored

DO NOT PUCHASE FROM THIS COMPANY

I have been trying to contact your team multiple times to arrange the return various items that were of very poor quality and see-through fabric Unfortunately I have been met with a shocking lack of response The tracking information for the parcel is non-existent and I have received no assistance from your automated help bot which has proven to be entirely useless Additionally my attempts to reach out via phone calls and instant messages have gone unanswered As it stands I am out of pocket by 106 00 with no resolution in sight I urge you to address this issue promptly and provide me with a solution to return the item and receive a refund

I placed an order last month

I placed an order last month Evri say they have not recieved the order from Aybl I have emailed Aybl support team and not a word back from them This is FRAUD They have fausly advertised a product that I have not received

Do NOT buy ANYTHING

Do NOT buy ANYTHING They sell you faulty products and then a very unfriendly customer support will tell you they don t take responsibilty for it They hide themselves behind a 30 days guarantee but a product this expensive should hold atleast 2 or 3 years before it tears like any other comparable brand that sells at this price Gymshark for example

One star is generous

I firstly contacted Aybl on the 4th October about a missing order I received a reply on the 7th stating they were sending out said order I have been chasing them since as I haven t received the missing order We are now nearly 4 weeks later and no further forward

Poor quality and bad customer service

Initially my partner loved these - great feel and great fit however they split in the bum seam after about 5 wears over 2 month When I contacts customer services I was told once they are out of their 30 day period it is not their problem They said I should of reported a faulty item within the 30 days which obviously isn t much good as who expects a 40 pair of gym leggings to last less than 2 months when not even worn to a gym Very disappointing as the product was great and I d actually brought more as a Christmas present I ll now be returning them and advising everybody to avoid of possible

Absolute terrible experience

Absolute terrible experience I will certainly never order from them again I purchase gymwear on a monthly basis and I would say it s been one of the worst experiences I have had the quality is not premium the items start coming away after 2 wears what else can I say You try to make contact via email to customer services and they just don t acknowledge you or respond

Horrible Do not shop here

Horrible company horrible customer service My order was lost it s been 2 months and still no word or solutions from the company My first and last time buying gym wear from them