Eu Reviews

Poor quality golf clubs callaway

Have bought a complete set of clubs with steel shafts from callaway about 2 years ago at JumboGolf Year ago the club 5 broke due to corrosion from the inside the shaft has been replaced under warranty Last week my club 8 broke also due to corrosion this time its out of warranty I m affraid the rest will follow soon By the way my handicap is 24 Anybody a good advice for an alternative brand

Utter disgrace

Utter disgrace Decided to cancel my order a week before Christmas with no explanation had to call them only to be told that there was a stick issue i e they sold more stock than they have Just a note to retailers this is why people shop at Amazon and your businesses are suffering because consumers are fed up of nonsense like this Safe to say I shall not be using this site again or Callaway products

Don t expect clubs to arrive

Website didn t show the clubs I wanted were back ordered Every few days my order would be updated with a date farther and farther away Ship date was originally a week after purchase 6 weeks later I cancelled my order No communication from the company on the back order or any updates without contacting them on their website Ordered the same clubs from Golf Town for slightly more money and got them within 2 weeks

I wrote a review a year ago

Clueless or just dont give a damn I wrote a review a year ago when I signed up to callaoway emails they then sunscribed to oddysey and ogio how ever many times I clicked unsubscribe they kept sending me emails Fast forward to a year later and all three are at it again They clearly have no concern over over data protection or consumer rights I wouldn t give this company my bank details if you paid me

Drive past Callaway After spending over 12K on calaway

After spending over 12K on calaway clubs and gear i am beyond disappointed with the staff especially customer service waited on hold for 1 5 hours for customer service however if you go to buy something sales owners in less than a minute Also DONT TRADE IM CLUBS they make you wait over 6 weekes to get your money back They were 2 weeks past what they promise Waited so long to get my refund they stopped selling the club I wanted to order they wouldn t even attempt to help me find a solution very very disappointed after spending HUGE money with them look elsewhere if you wanted to be treated better

Excellent

Purchased a full set of irons from eu Callaway Advertised as good they arrived in fantastic condition The specification advertised was received - same length grip loft and lie angle was uniform throughout the setAdditionally thought 10 off a first order meant the irons themselves were a fantastic price and free shipping was included No issues at all with them many months later

100x better buying straight from

100x better buying straight from callaway than from drummond golf - Warranty and everything was easy to fulfill unlike at drummond Happy to pay a few extra dollars for a 100x better experience Will be back

SUPERB CUSTOMER SERVICE

I had a problem with a pair of Callaway golf shoes I bought from a well known online retailer The retailer was not able to help so I contacted Callaway I have to say that the support and customer service I received from Callaway Golf Europe Chessington was world class Mr S Campbell who dealt with my problem was outstanding I can honestly say that the service I have received from Callaway has been the best I have ever experienced and they could not have been more understanding or more helpful I would certainly recommend Callaway to any golfer and I wish to publicly express my thanks to Mr Campbell and to Callaway Golf Europe

Super Helpful

So wonderful to come across a company that s eager to help and that treats individual customer with care and enthusiasm Callaway staff helped me to buy a golf bag for my son who lives in Canada from my home here in UK They were extremely helpful - I wish this was the norm but it not and that s why it s so lovely when you find it Thank you for all your help and professionalism