Eu Reviews

Don t waste time and money purchase through re-seller

I spent so much time researching earbuds and finally settled on Soundcore Liberty Pro 3 Now I would love to tell you how great they sound BUT their website is incredibly misleading Not only do they state fast shipping but in 3-7 business days is average you should receive your order I ordered directly from website because wanted to take advantage of warranty but now it is 5th business day and no one literally no one replies or writes me back No updates on order No processing complete Just nothing That s incredibly awful awful customer service I could have used a re seller and have been enjoying these buds two days ago Now they won t let me cancel they reply with an AI robot and no communication is happening whatsoever So I spent a bunch of money to look like a fool I have written them handful of times and sent screenshot how their website does not make clear or identify such a long processing window If that s what is even happening This is not fair to consumers who expect that when you say in black and white fast 3-7 business days shipping that you mean it and send multiple emails and try to contact you have your customer support team reach out and make it all clearer at the very least Will never use soundcore to purchase anything ever again

scam marketing and I m thinking of

scam marketing and I m thinking of reporting their scam to the police I bought the q30s AND NOWHERE NOWHERE does SOUNDCORE WARNING THAT 1 WHEN THEY ARE WIRED THEY WORK VERY BADLY LIKE 2 euro HEADPHONES 2 THE SAMPLE RATE IS 8000 unusable with most audio software to all users you can report this fact and ask for a refund in a court

Ordered headphones

Ordered headphonesThey said delivery in 5 daysIt has been 9 daysI have emailed them but they said - delivery is with a 3rd party and I should contact them I paid for the product and deliveryIt is there responsibilityDo not use themAwful

Do not buy their products

Do not buy their productsDo not buy their products I bought liberty 4 and right earbud stopped workong when tried to claim guarantee they said since I bought it on Ebay they can not do anything and more fun fact when proceeding warranty steps they have option to claim purchases from Ebay so they are good if they work as soon as they stop working they dont care about you

I have not received my parcel souncore

I have not received my parcel souncore life q30 while in the website its status is delivered it is embarrassing that they do not even answer me via email the customer service it the worst they are not responisble at all I had to call to UK brnach finally after 2 days they answered me and told me we will send you an email to communicate By the way there is a fake live chat in the website which is a bot not an operator so if you buy anything and you have any inconvenience you are not able it through communication stop buying from this cpmpany it was my worst experience

Do not buy their products

Do not buy their products I bought liberty 4 and right earbud stopped workong when tried to claim guarantee they said since I bought it on Ebay they can not do anything and more fun fact when proceeding warranty steps they have option to claim purchases from Ebay so they are good if they work as soon as they stop working they dont care about you

Fake discount

Fake discount Motion always costed arround 60-80 on various stores aliexpress including this one I bought before 2022 november s sales 11 11 or blackfriday for less than they were offering on sales now they are asking 120 or 100 with discount 2022 early november price was 75

Useless customer service DONT BUY FROM THEM

Useless customer service I bought two sets of head phones weeks ago One was sent after two weeks and they are full of excuses of ehy I didnt receive the second set Told them I am going away and they kindly suggested that I can process the order in a month when I return Dont buy from them

Fraudulent company

I foolishly bought into their mystery box scam It listed possible products and had images of what you could get all black or white in colour What arrived was a peach set of headphones worth less than what I paid When I contacted them about it they told me I should gift it to a friend or relative and refused a refund A joke of a company