Eurona Reviews

Exceptional customer service

Have been with Arden broadband for three years now on NBI Have always been very impressed with the service offered customer service has always been first class Today I ve been blown away by the service offered and really wanted to write this review to share my experience I lost service late last night I emailed Dan in Arden early this morning and rang their helpdesk at 09 00 I did some troubleshooting over the phone and couldn t get the service restored I got a call back from Anita in the office at 09 10 to advise she d arranged an engineer visit for that same morning I also got a text from Dan to say he was also checking my profile settings remotely At 9 40 I got a call from Derek the engineer at Arden to say he d be with me shortly He arrived just before 10 00 quickly identified the issue and had me back up and running within half an hour This really is the finest customer service I ve ever received Big thank you to Dan Anita and Derek

Highly recommend

Have Been with Arden broadband for 6 years A positive review is long deserved as both the service and the team are exceptional There has rarely been any interruption in service and on the occasion when there has due to weather it has been dealt with promptly by the team with personal check in to ensure everything is working efficiently - even down to changing and set up of equipment Myself and many of my neighbours work run businesses from home in Cavan and really rely on an efficient broadband service Arden supports this and provided us with connection when other providers could not due to our location I cannot recommend the team highly enough from the ladies in the office and Dan to the engineers most notably Derek who are extremely knowledgeable in troubleshooting any IT issues A very professional team

This Company Always So helpful

This Company Always So helpful beautiful Friendly Staff And whatever I needed to get done was always Done one of the best if not the best experiences ive had ever had reliable service always so helpful nothing is too much trouble its an absolute pleasure to be with such a great company

I am with Eurona Arden Broadband nearly

I am with Eurona Arden Broadband nearly ten years and i was never without power for more than 2-3 hours i joined another provider last year so i always had backup as i could not operate without broadband as a busy insurance broker The other provider still has not come back on line so its a credit to Eurona Arden After storm Eowyn last thursday Eurona Arden had us back up and running monday at 12midday thanks to Paul and Kyle and team GREAT SERVICE

I have been a customer of Eurona

I have been a customer of Eurona Broadband for over ten years now Last year I signed up with them for Fibre and at that time they advised me to keep the outgoing system in place just in case the Fibre is out for any reason What a great piece of advice that turned out to be as storm owyn came along and our Fibre Broadband was gone Eurona had their systems up and running on Sunday 26th and we got back up and running again Great team of people including Paul Dan and the engineers

Highly recommend this company

Highly recommend this company great service after the storm we had and they had us up and running in no time

Excellent service

Excellent service our broadband went out after the storm we called them and with an hour a very friendly and helpful guy Derek called and had us up and running in no time

Broadband with Eurona Arden

We have had our broadband with Eurona Arden Broadband from they started out 20 years Paul Kyle Dan and the customer service team have always been available to help out when things have gone wrong here We have recently gone on to the Hi-Speed fibre which is backed up by our old Arden system this has proved to be a life saver this week with the wireless service getting us back up and running again Our business relies on Eurona Arden to provide us with good access to Broadband and I have to say they have definitely done this even against the odds during Storm Eowyn Declan Corrigan

You really cannot go past paul and the

You really cannot go past paul and the team our transmitter blew off the house And it just got sorted with all these storms wireless has to be the way to go Many thanks for all the help Jonathan