Eurooptica Reviews

Spectacular I am so lucky

I posted this on google too because these people are amazing -Spectacular humans work at EuroOptica in NYC I have been on the hunt for a specific pair of glasses with a relatively high eye prescription that have HUGE frames - thus the majority of retailers I contacted told me that they would could or would not order lenses large enough to cut into shape for this pair of frames frame GG0890O in Havanna from Gucci Thankfully somehow during my many hours of research online I found that EuroOptica carried these frames in the brown color I was looking for I called them and was lucky enough to get Natalie on the phone - Natalie is a goddess and deserves everything because she went above and beyond the line of duty regarding making sure these glasses could be made and for her consistent follow up She was able to tell me that these glasses could be made by EuroOptica and that I could resend these frames back to them next year when my prescription inevitably changes for a lens replacement - which is incredible I am so glad I made the call Even better - I accidentally ordered the frames and had the funds returned to me within 48 hours I then called Natalie back to order the frames and lenses because I was so impressed with her customer service ELLEN by the way manager I believe is an absolute saint and has put up with my calls several times with the same level of kindness and respect - you can tell she truly loves what she does and she is amazing with people customer service I am an impatient human and tend to over-harass when checking in on things and Ellen was the BEST She even upgraded my shipping because of how excited I was about the glasses and because I just finished my master s degree Oh yes - glasses are PERFECT I own them in black and couldn t get the brown pair from the same retailer - and I m glad that s the case because I would not be workin g with EuroOptica otherwise things happen for a reason Ellen and Natalie have certainly earned my repeat business I look forward to ordering the same pair of frames in pink from them and can t wait to visit NYC one day to meet this amazing team Run - and feel lucky if you live on the east coast - don t walk to EuroOptica Talk about quality great pricing especially as I ve already used my insurance benefits for the year impeccable care and service - and the glasses including coatings are impeccable Well done on the QC - have had lens issues with several pairs this year from other retailers Rx is perfect Thank you Ellen and Natalie for everything and I look forward to working with you again next paycheck

Thank you to the commander in chief

Thank you to the commander in chief You are amazing and create such a beautiful environment

Professional and fast service

Professional and fast service Came into the store to get my sunglasses fixed Alex and Jared came to my service and i was out in no time

Got it at last it s beautiful

Although it took a while to get my order shipped by Economy USPS I wish there was an option to expedite it at extra cost but I eventually received it and it was genuine and beautiful and I am enjoying it every day Thank you EuroOptica

The Perfect Frames

Odila took such good care of me and helped me find the perfect frames to complement my face Thanks to her I m ringing in 2023 with the right look

Ellen was amazing

Ellen was amazing He was so helpful We were in from out of town and my son lost his glasses Ellen went out of his way to wait for us toward the end of the day and make sure we were taken care of He was a life saver

From the moment I stepped into this

From the moment I stepped into this upper east side eye store I was greeted by a beautiful and welcoming ambiance The staff s approach was remarkable they were attentive without being pushy Moreover the addition of a coffee bar added a delightful touch to my browsing experience During my appointment with Dr Wong I was thoroughly impressed by her dedication and attention to detail She took the time to explain each step of the process ensuring I felt informed and comfortable throughout Her professionalism and commitment to patient care were evident I must also commend Konstantin for his exceptional assistance and dedication in selecting frames Despite my unique preferences and smaller face shape he exhibited extraordinary patience and expertise in finding not just one but two perfect adult frames for me His keen eye for design and understanding of individual needs truly stood out One of the most striking aspects of this establishment was the seamless synergy among the staff Their genuine happiness and continuous smiles created a welcoming atmosphere that is rare to encounter elsewhere Additionally the advanced technology such as the lens fitting machine demonstrated their commitment to providing top-notch service Overall I wholeheartedly recommend this eye store to anyone seeking a combination of exceptional service trustworthy professionals and a positive atmosphere If you re particular about your eyewear choices and value a welcoming environment this is the place to be

Check them out

This is a place that really cares about their customers Craig and Ellen are fantastic