Based on authentic user experiences
Jo
6727 reviews
N/A
10 months ago
Thank you Madi
Had an issue with the presale registration for coldplay got a solution quick and straight to the point shoutout Madi thank you 3
V W
6727 reviews
N/A
10 months ago
Great service by Scott and Anand
Great service by Scott and Anand Everything handled with exemplary care
Nick
6727 reviews
N/A
10 months ago
Service team is very responsible and
Service team is very responsible and quickly responds to my request They helped me resolve issue shortly and productively Their works are amazing and I really appreciated for their help
Jack Rafferty
6727 reviews
N/A
10 months ago
Great Service
The customer support has been incredibly helpful direct and polite The person who helped me through my issue Scott was incredibly punctual with their responses and it always felt like they wanted the best possible outcome for me Great customer service with no flaws that I can think of
Mg
6727 reviews
N/A
10 months ago
THE best customer service
Unfortunately I had an issue with my order initially and then I contacted customer service to help Amma provided some of the best customer service I have ever experienced She helped resolve the issue and more I would definitely shop here again and that s all thanks the amazing customer service
Sergio CP
6727 reviews
N/A
10 months ago
Excepcional service
My guitar pedal came in a faulty state and didn t work at all but I could manage efficiently a repair where they assistted me kindly through all the process I took a while but it was worth the wait now it works wonders
Charlotte Lake
6727 reviews
N/A
10 months ago
Quick response and very friendly
I was curious about the status of my order of a vinyl as I couldn t see the order myself and also wanted to know whether it would register me for presale tickets to a tour and in no more than 5 minutes I had a reply Very friendly and gave me everything I needed such as links to my order info
MR mittens
6727 reviews
N/A
10 months ago
Order confirmation
When I sent an email about not receiving an confirmation on my order I get an reply back super fast and Scott immediately figured out what went wrong and sent me all the information that I needed everything went so smooth 10 10 service
Miguel Garcia
6727 reviews
N/A
10 months ago
very reliable customer service
Very quick answers via e-mail and solving complicated problems with good follow up I really did not expect such a high standard
Tia Stead
6727 reviews
N/A
10 months ago
Accidentally inputted a wrong delivery
Accidentally inputted a wrong delivery dress so I emailed the support team late at night and first thing the next morning the delivery was updated to the correct address by Scott and a email confirmation was sent also Really impressed with the fast response