


Everau Official Store Everlasting Style Luxury Footwear EVERAU
Based on authentic user experiences
Nikki
6735 reviews
N/A
7 months ago
Bad service
I placed an order through Catch com au for ladies UGGboots back in June and still havn t received them Order No C53537717-A asked for a refund and still havn t received that ether very bad service from you Ron
Robyn
6735 reviews
N/A
7 months ago
Slippers fade
Slippers fade after wearing it for a few days the soles of my feet are black Sneakers are too hard to wear and this quality is not worthy of such a high price
Mrs Jo-Ann Rogers
6735 reviews
N/A
7 months ago
Poor quality worse customer service
Recieved my Tarramarra boots and was so pleased by their comfort and appearance After 3 months noticed the back of the heel was disintegrating Contacted company who were incredibly dismissive Will not buy again
Janette England
6735 reviews
N/A
7 months ago
3weeks still no boots
Ordered 1st Dec 2023 via Debenhams web site money taken straight away 21st Dec still awaiting order So thats 1 christmas present thats not going to make it for Christmas
Jodie Brightwell
6735 reviews
N/A
7 months ago
Avoid
I ordered some of these boots through Debenhams but when they arrived they were about 2 sizes too small Inside the box was a note saying if I needed to exchange or wanted a refund I would have to email them using the email address provided on the printed note I did this three times but never got a response they say it s 24 hours for a reply so I had to contact Debenhams which wasn t easy either Debenhams advisors told me they don t offer an exchange only a refund so I d have to return them using the return slip provided there wasn t one so it was back and forth with Debenhams for over a week before they said they have tried to contact the company to ask for a return slip but are yet to receive a reply This was 3 weeks ago Don t bother ordering from these guys listen to the reviews please
Hannah Smart
6735 reviews
N/A
7 months ago
Terrible service and still no refund
I placed an order through Debenhams however the shoes looked the same on the outside but on the inside one shoe felt significantly bigger than the other I raised this concern with customer service and was told to send a photo impossible considering it s the feeling of it on the inside that can t be photographed I explained this and was only then given a return label I posted the package on the 19th December 2023 it is now the 11th January 2024 and I have yet to receive a refund despite the parcel being delivered back to the company via royal mail on the 20th December
Faerie
6735 reviews
N/A
7 months ago
Appalling service
Appalling service It took many emails to Debenhams who were trying to make contact with Ever Au to finally receive a return label This was because the covering information about refunds including in the boots was total nonsense A fortnight plus after returning the boots there is no sign of a refund Avoid at all costs It makes me uneasy about ordering anything from the Debenhams website where the boots were advertised
Ben
6735 reviews
N/A
7 months ago
Terrible service have sent boots back
Terrible service have sent boots back after multiple e mails back and forth from debenhams and this company Hopefully will get a refund soon Avoid this company Now going on 10weeks
sue jeffery
6735 reviews
N/A
7 months ago
I read that the boots have been stayed
I read that the boots have been stayed with something to prevent water and snow getting inside however I wore them when I was spitting rain and my feet were very wet
Ebru Karaoz
6735 reviews
N/A
7 months ago
Customer service is appalling
Customer service is appalling I ordered a size 13 and they sent me a 12 - there was no returns label so I emailed and still haven t heard anything back Don t waste your money