Eversource Reviews

the enemy of people everywhere

some ucking nerve to take 300 dollars out of my account before the agreed upon while my half of the city has had no power for 6 hours now you got plenty of time to overdraft peoples accounts by not sticking to the schedule and charging double-triple what you were two years ago with no improvement or even maintenance on received on the end of the customer its a company that brands itself as keeping the lights on but gets off on raw dogging the poor at every opportunity no decent human beings work for this company only scumbag pos how can a company have you pay the bill still get your electricity turned off by mistake then make you pay a fee to fix their uck up confused ask eversource to explain it it is their policy but with a basic monopoly on electricity around here and politicians purchased support why not uck everyone else you know

Terrible company stay away if possible

This is truly one of the worst companies I ve ever encountered Starting new service Ok there s an option to do that on the website I try Doesn t work Ok I call them Says I need to upload documents Ok A day later it failed Please upload more documents Ok A day later it is accepted Ok So surely I can start service now right Nope doesn t work I call them again Ok now it finally works I ask for a confirmation email They say I will receive it shortly after the call is over I never got an email Only good part is the person on the phone was not rude

Worst customer service ever

Worst customer service ever They overdraft my account by 10 882 dollars twice Nobody is able to fix it I spoke with 7 or more agents and they keep transferring me in the meantime they kept asking me if i m interested in solar what a nerve Horrible company

I have 2 eversource accounts in 2

I have 2 eversource accounts in 2 different states Normally I pay by phone and I am prompted to enter my account number that I want to pay This past time I was not Money was directed to wrong account Two lengthy phone calls and 5 customer service people later the money was not directed to correct account Extremely frustrated

Deplorable company and customer

Deplorable company and customer service No one answers any questions service reps are rude You can t get anywhere with anything thru customer service tried four times 25 minutes on hold no call back except a survey On top of ridiculous delivery charges that are more than our monthly bill Time for some customers all of us to stop this mega monopoly grinding us all into the ground with their cost of maintenance they never actually do but charge more for Disgusted

Eversource Rakes In Profits Raises While Raising rates

Eversource puts all their debt on the backs of consumers while management rakes in the money We put in solar to try to save money but Eversource has tacked on so many fees to their delivery service that it is some times more than double our supply costs They add a bunch of nonsense fees that pass the cost of doing business right back onto the consumer We should own stock in Eversource since we are paying their costs I hate them so much They are raking in profits yet continue to cry over their debt Pay your damn bills before paying your CEO 18 89 million a year instead of raising our fees again

Things at ES will not change unless the

Things at ES will not change unless the current execs are removed Employees cannot speak up for fear of retribution So many incompetent people work there due to nepotism and equity Its sad because so many of the ES employees work hard and care about what they do

There is a special place in Hell for

There is a special place in Hell for this company and its directors This is a heartless greedy unrelenting awful awful place I hope that the corporate brass and the board members who are likely enjoying their beach vacations and 200 000 cars will one day become aware of those of us who have had to make the choice between food on our table or paying the power bill It s ungodly what these people have been allowed to get away with Shame on you people

I ran into hard times and got behind in

I ran into hard times and got behind in my payments They turned my electricity off the second week of November The worst of it after I got the full balance paid up taking my rent and from other places they told me my electricity would be back on in a couple of hours It s been nearly 24 hours and my house is cold 55 degrees Everyone there turns a deaf ear No heat no oven Poor customer relations