EVERYDAY MATS Official Shop - Better Coverage Better Fit
Based on authentic user experiences
Noel Smith
6727 reviews
N/A
7 months ago
Never buy - Will not honor return policy
Absolutely horrible and possibly one of the worst experiences buying something online This seller WILL NOT honor the return policy and simply ignoring your emails regarding it Bought mats for my 2019 Kia Forte The description said it fits models from 2019-2023 However when I received the product I found that the mats do not fit my vehicle properly 1 front driver section covers trunk lever and gas tank lever 2 rear mat does not fit at all 3 does not account for the hooks that are attached to the car leaving gap between carpet and mat I tried to give it a chance but it was simply unusable for my car Mat looked good though it s a kind of knock-off of TuxMat so it was very unfortunate I contacted the company via email as stated in the website First contact was on Jan 4th 2024 Got a reply back on Jan 8th asking for further information Replied with details and pictures on Jan 9th Then I received no response Sent follow-up email on Jan 15th - no replyAnother follow-up email on Jan 18th - still no replyAnother follow-up email on Jan 22th - no replyAt this point it was very frustrating as the 30-day return window was nearing and there was no other way to contact them no phone number on the website Finally I decided to return the product by myself to the return address stated on the website Shipping cost alone came out to be 63 After I got the delivery notification from FedEx I sent another email saying I have returned the product to return address it had been delivered confirmed by FedEx and asking for full refund shipping cost which was supposed to be covered by the seller Surprisingly I literally got the reply back within 10 minutes This was the most infuriating part All those emails without replies but it was this simple to get a response It just goes to show that he she had been ignoring my emails on purpose As well apparently the return address has changed and is different than the one provided on the website Finally the seller also refused to refund the shipping cost which would not have been incurred in the first place if he she replied to my request emails in time The seller ended up refunding the original cost but refused to refund the shipping cost of 60 Purchase was December 22 It dragged on until today Feb 7 It s infuriating and amazing how this kind of business practice exists Very shady In the end the product seems to be decent if it fits your vehicle But if it doesn t and you need to return the product the seller will seemingly intentionally ignore your requests emails not horning the return refund policy Do yourself a favor - save your money and time and shop elsewhere ie Tuxmat WeatherTech for the car mats
Allan Ptack
6727 reviews
N/A
7 months ago
No professionalism
No professionalism Horrible experience These people don t respond to emails properly They simply canceled my order when I sent an email to ask about the status of my shipment They simply kept my money to use for their money to run their business They should pay 50 penalty when they cancel an order without any reason If you have extra money then donate it don t give to this fraud
Ram Venu
6727 reviews
N/A
7 months ago
GARBAGE
GARBAGE WASTE OF MONEY ORDERED MATS FOR MY VEHICLE AND IT DON T FIT YOU CAN HAVE MY MONEY AND HOPE IT HELPS YOU WELL
Anonymous
6727 reviews
N/A
7 months ago
Scam site
Absolute scam never received correct mats and no response from multiple emails sent Scam stay away from this site I dont want to waste any more time on this company but will take two minutes to say that the customer service is absolutely horrible The customer experience was bad from order to delivery and now at least one of the mats is not the right one I sent them an email with a picture showing them whats wrong with the mat and 4 days later they ask me to describe whats wrong with the mat I resent them the same picture and now i guess I ll wait another 4 days before they respond I definitely do not recommend this company unless customer experience is something you dont care about
Vincent
6727 reviews
N/A
7 months ago
Took my money and never delivered
Took my money and never delivered don t buy from them You have been warned
POWERSURGE
6727 reviews
N/A
7 months ago
Preorder Charged for But Never Delivered
Actually would rate 0 stars Made a preorder for Tesla mats To my surprise my credit card was charged After 2 notices that mats are delayed I have not received them May have to contact Visa to file a complaint Do not order from Everydaymats Update Everydaymats sent me refund Still annoying that they charged for mats that could not be delivered
Noel
6727 reviews
N/A
7 months ago
Like to give zero star for customer service
I placed my order on OCT 22 2024 Emailed their customer service as I did not receive my order at last received my package on OCT 29 2024 But my passenger side mat looks like a returned that was repacked and send to me It has burnt marks emailed customer service same day but till today NOV 10 2024 no reply Please do not shop here worst customer service
Dan Fortier
6727 reviews
N/A
7 months ago
EverydayMats canceled my pre-order without justification after months of delays
I placed a pre-order with EverydayMats at the start of September when there was a discount with an estimated delivery date later in September Countless delays ensued While frustrating I did not need my order urgently so I waited Eventually the estimated delivery date was November 29-30 On November 26th my pre-order was canceled by EverydayMats They gave no explanation and ignored all of my communications related to this At the same time the product was still listed as available for pre-order on their website with the same estimated delivery date Of course it did not include the discount I had originally so it was more expensive I am very disappointed by this company after being so patient with them They cannot be trusted Update After posting this review I received a reply from EverydayMats in which they stated that they canceled my pre-order by accident and that I should place another one I had to explain to them that this would cause me to lose the original discount before they offered to lower the price By that point I had already ordered mats from somewhere else I personally think the canceled by accident explanation is fishy so my rating of the company remains the same
Ilham Rahi
6727 reviews
N/A
7 months ago
Sadly we cant leave 0 star
Sadly we cant leave 0 star I ordered mats for my cars A few days later they send me a shipping tracking number wich is never updated and still at label created I contacted them and they said it has been ship and there is delay due to canada post so they used another company Ive waited 2 weeks and stil no update or message from the shipping company after ive tryed to also contact them I asked for a refund after offering them to send it again using another company again i was even offered to pay the delivery they have seen my message and didnt answer Still waiting on my refund Dont trust this company
Charlene Kho
6727 reviews
N/A
7 months ago
EverydayMats Incompetence
Ordered Nov 12th shipping label with ICS created but never any updates They then said it was lost by courier After that they tried blaming Canada Post strike but that has nothing to do with them as they were supposedly using ICS After over a month and half had to file a dispute with my Credit card company Stay away from this business at all costs Do not wait your time to save some money Go for the trusted mats from Costco or Tux mats