S
Swthrhs Fifhs
To Whom It May Concern
To Whom It May Concern As a business owner utilizing your services through the Skroutz marketplace I d like to address a few challenges and frustrations that I and many other professionals have encountered while using your payment solutions In my recent experience response times to support inquiries have been disappointing For instance when I faced an issue previously it took a full week to receive a response via email More concerning is the delay in processing payments Cash on delivery COD payments which should ideally reach my account in a reasonable timeframe are now deposited a full week after the courier company releases them However your bank processes these transactions as late as 40 days from the initial transaction date I am in contact with other professionals in the industry who are experiencing the same delays which has led to significant dissatisfaction among your users In an era driven by technology and rapid transactions it s disheartening to face such delays I urge your company to conduct a thorough self-assessment and consider implementing improvements in processing efficiency and customer support responsiveness