


Based on authentic user experiences
aniviel
6794 reviews
N/A
3 months ago
Item never received - they refuse to report it or refund it
They never emailed me a receipt or a tracking number 11 days after they claimed to have sent it I emailed them that it was yet to be received They claim it was delivered 10 days ago and sent me a tracking number that just says delivered no address or anything I told them it was never delivered there s no address - they say it s the first time this has happened and refuse to give me a refund refuse to resend the items and refuse to report to Royal Mail that the package is lost Which really is just proof it s a scam If you google this website you will see this is NOT the first time it has happened there s another review other than mine that claims the same thing I ve contacted my card issuer for my money back and warned them
Clare Pollard
6794 reviews
N/A
3 months ago
I purchased an athame as a gift a few
I purchased an athame as a gift a few days ago It arrived very well packaged this morning It s so beautiful that I m tempted to keep it for myself but I won t maybe I will treat myself in the future The service was brilliant throughout with email communication on placing my order and at the point of postage I couldn t fault this transaction and the quality of the athame which was also a very good price I have recommended you to friends and will definitely be returning to make future purchases Thankyou
Quan Queen
6794 reviews
N/A
3 months ago
Fast and friendly service
Fast and friendly service Refunded postage from multiple separate purchases without being asked One of the good guys
MARCEL
6794 reviews
N/A
3 months ago
Mistakes happen
Was doubtful after bad review Did order the item that only could be order from the US and as they didn t wanted it to send to the UK took my chance No problems and item arrived 2 day after conformation of been send per post Item is beautifully
Alemi Lahem
6794 reviews
N/A
3 months ago
Absolutely love my new athame
Absolutely love my new athame it s perfect Also came with free incense sticks which was a lovely touch I can tell the athame has been handled treated with care by like minded people Highly recommended
Vagrant Milne
6794 reviews
N/A
3 months ago
High quality items at an affordable price
I bought from this company for the very first time just the other day Excellent service They emailed to let me know the parcel had been sent and the parcel was received the very next day All products were present and correct despite a large tear in the brown parcel paper This leads me on to my only criticism - constructive criticism - I have ordered from them 3 times in the last 2 weeks and I just worry about parcel damage because they are wrapped in bubble wrap and just parcel paper I don t know if a box would raise postal expenses but I do worry as some items are quite fragile Thankfully our main Royal Mail courier is excellent I ordered an item that said there was 1 in stock but when my order came it said the item was out of stock I ordered about 20 items and for just the single item not to be in stock is no biggie at all as I think I might already own it The only other problem is one of the incense items I ordered wasn t in the parcel but instead there was an alternative I don t know if this was a mistake or a substitution I only wish if it were a substitution that I had been notified I literally only intended placing an order for a lodestone and I ended up spending over 100 on their website on my first order about 60 on my second and nearly 100 on my third so safe to say I m a fan of their business and the excellent prices I feel their prices are VERY reasonable and their stock is of a decent high quality I also think they might have included a few additional lodestones in the parcel which is very much appreciated I m very pleased with the service provided and I can definitely recommend this business Despite the few niggles I will definitely be a returning customer I think the quality of product speaks for itself Also the shipping speed was truly amazing - ordered yesterday and received today - fantastic service If you want new age alternative items at a good price high quality and providing custom to a small business then you don t need to look any further
Karen Hand
6794 reviews
N/A
3 months ago
Excellent service
My order was sent out promptly and efficiently I was kept informed of it s progress all the way and I love my item An absolute pleasure to do business with Thank you
Lonely this Valentine s Day
6794 reviews
N/A
3 months ago
Excellent service and quality items
I bought from this website twice in October 2024 and I was impressed with the quality of service both times You are notified when the items are being posted and sure enough they arrive very promptly via Royal Mail The prices on the site are excellent and they don t scrimp on quality as the products are excellent I will definitely be a returning customer and I can highly recommend this site for quality products and a personalised service