Evetech Reviews

The Worst After Sales

Avoid Evetech guys Just after your money nowadays Pay little extra and use someone else Built a PC through them it s been in 2 times already First time their upgrade kit that they advertised and sold me was INCOMPATIBLE PC still crashed when I got it back with new RAM This time even after specifically asking them to make sure it s working After driving all the way to collect come home to a blue screen Have made like 6 trips to them in the last few months Unacceptable

Evetech bad customer service

I bought a motherboard roughly a year ago The board since gave up With it still being under warranty I figured it would be a simple RMA exchange yet they have offered me a inferior motherboard as a replacement that also does not come with a box or IO shield either DO NOT BUY Some of the worst after sales I have ever experienced

Entirely fraudulent company

First things first evetech made a pricing mistake on there site so i went and bought the item payment went through I got my order number and everything But then about 3 hours after that my order got canceled without them letting me know and the when i phoned them about it they just told me that they can not help me

Avoid

Would not recommend Cowboys

Selling items they do not have refusing to refund money

Ordered and paid for a pricey headset - 2 days later was contacted to say they sold it to somebody else and have no stock but their websaite still shows in stock and available In addition they refuse to refund and only offer an in store credit Not at all trustworthy Evetech is actively selling products they do not have and then refusing to refund money paid

Shocking service

Shocking service Paid for a computer in full and got a response a week later stating that they were not able to source all the components on their quote - I needed to pay an additional R2 400 Then only the two components were sent and no computer Evetech collected components and I won t get my R24K computer until 2 weeks after making payment as they need to wait for the components to be returned to them No comprises - nothing Just empty promises

Evetech warranty in USELESS

I bought a Lenovo Legion 5 laptop from Evetech early 2023 A few months after owning it I started experiencing issues with the laptop After taking it in for repairs was told that nothing is wrong After arguing on the phone with the technician I received it back and all of a sudden was told that the drivers were out of date and it is in working condition Exactly one week later I started experiencing the exact same issues I was studying architecture at the time and could not afford to not have my laptop Now jumping to 2024 I took it in again now suddenly my ram is rusted and it s due to spillage There are no other damaged parts and they want to void my warranty and take no responsibility Rust on ram can be caused by multiple factors including and not limited to factory defects and installation error When I bought the laptop I also opted for upgrades that evetech install them selves which can also explain the damage to the ram due to neglectful installation of the ram that I paid extra for The rust is also so old that it matches with the time that I took it in for the first repair so the spillage could be on their side aswell It seems way to convenient that the problems that I am experiencing are the same as the last time I took it in and was told it is in working order but now it s caused by the one factor that voids my warranty I am extremely unimpressed with this service and with the amount of money I paid It seems that the technical team wants to take the easy way out and take no responsibility I would not recommend evetech to my worst enemy

Terrible service

I bought an Asus laptop and it arrived with the seal broken and the screen not working When I requested an exchange I was told that s not policy and that they would have to book a technician to examine the brand new but faulty laptop But they couldn t tell me how long it would take and when I called the support team they cut the call

evetech getting orders wrong

Apparently evetech has been around since 2007 and they still get orders wrong Imagine getting all your components and excited to start building your new gaming pc just to find out that they send u the wrong atx chassis Now I have to fill in a stupid online form and wait forever to get a replacement I am absolutely pissed