


Elcyklar fr n EvoBike - Din expert p elcyklar online - EvoBike
Based on authentic user experiences
Anna
6732 reviews
N/A
6 months ago
Fine delivery but bad battery and LCD setup
I just got the bike delivered That was fine but now I am assembling the bike I put the battery and then I am unable to take it out efficiently easily I need that because I can t keep the bike along with the battery outside when I go somewhere and park It will got stolen The key-lock provided is not much of a use in this case The battery just sits tight and I can t take it out Another problem is the LCD screen which is showing 4 zeroes from beginning when I started after putting the battery It seems like I have to enter some code but I dont know whats the code Please help me in resolving these issues otherwise I have return the bike as its of no use for me
Asgeir
6732 reviews
N/A
6 months ago
WARNING do not buy from them Terrible experience with this bike
Terrible experience with this bike Have had all sorts of different problems with it Amongst others that it stops while it still is 60 battery left The display apparently did not work right Sent it back and got it fixed took several weeks Now it is not working again due to sensor problems it does not start at all Only contact is email and the company has stopped responding WARNING do not buy from this company
CHH
6732 reviews
N/A
6 months ago
Received faulty bike
Received faulty bike went 100 km to the next available workshop and the mechanic refused to change the motor with the one you sent very late a complete wheel with a new motor should have been provided instead of just the motor Lots of time and money spent for nothing Awaiting confirmation for compensation and return of the defective bike replacement with a new one or refund of all costs
Anastasia Pedersen
6732 reviews
N/A
6 months ago
Disappointed by Evobike Sweden
Disappointed by Evobike Sweden They don t have a phone number or direct email to quickly sort out order issues and this costed me alot of money as the my order needed Changing as the bike was the wrong size
Anna
6732 reviews
N/A
6 months ago
No answer on my email to cancel an
No answer on my email to cancel an unshipped order which was placed 1 month ago Truly awful experience I do not want to pay 30000 SEK for this poor service Update I ve forwarded the email again to the indicated email address Please have a look I do not get auto-reply that a case is created or my email is received so it s like sending letters into the black hole
Anastasia Pedersen
6732 reviews
N/A
6 months ago
No assembly instructions
2 e-bikes received without asemply instruktions No where to be foundation and Customer support not helpful at all Not acceptable
Anna
6732 reviews
N/A
6 months ago
Defective bike
Bought a bike with a faulty motor received a new motor after a long time and can t mount it I understand additional costs for having the motor replaced in a workshop will be refunded but the entire hassle to take the bike to the shop go back to pick it up and not to mention the fact that I couldn t use the bike since my holiday was over while all of this was happening is a major inconvenience
Anastasia Pedersen
6732 reviews
N/A
6 months ago
The Evobike Sport-8 500W can run at
The Evobike Sport-8 500W can run at 250W or 500W At 250W there are 5 assistance levels At assistance level 5 I get more assistance then at the other e-bikes I have tried Therefore I can easily hold an average speed of 28-30 km h even in hilly terrain Basically it is a really cool 250W e-bike At 500W I easily reach 40-45 km h Unfortunately there is only one assistance level at 500W and it takes many click s at the display to shift between 250W and 500W so it is really difficult to adjust the speed at 500W Hence in practice I don t use the 500W feature
Anna
6732 reviews
N/A
6 months ago
Got the parts
Got the parts that s fine It s the response time that is slow It takes forever before one question gets answered by mail
Andrzej
6732 reviews
N/A
6 months ago
Excellent customer support and
Excellent customer support and communication I would have give 5 stars but I am giving 4 since they mailed me a invoice with incorrect amount