Evolvestays Reviews

Deceptive Listing Multiple Issues and Unresolved Problems Extremely Disappointing Stay

I had an extremely frustrating and disappointing stay at this property The listing was deceptive and the host was unresponsive and unprofessional They have also reached out to me through my personal email multiple times after I left my review requesting me to remove the review which was unacceptable and disturbing Below are the key issues I encountered 1 Washing Machine Didn t Work Upon arrival the washing machine was broken Despite informing the host the issue was never resolved I had to contact a laundry service myself to sort it out which caused significant inconvenience 2 Misleading Listing Regarding Mid-Stay Cleaning The listing advertised a mid-stay cleaning but I was only told about the 50 charge four days after I requested the cleaning and only after I proactively followed up with the host This charge was never disclosed upfront in the listing or during the initial communication which felt misleading and frustrating 3 Lack of Essential Supplies For a 17-night stay the essentials provided were insufficient Only a starter supply of toilet paper and napkins was provided and I was expected to restock these items myself This should have been clearly communicated in the listing 4 Key Fob Not Replaced After 17 Nights The key fob didn t work upon arrival and despite the host s repeated promises to replace it they never followed through after 17 nights This left us without easy access to the property for the entire stay causing ongoing inconvenience 5 Dirty and Unkempt Property Upon arrival the property was dirty There was visible dust and dirt throughout the apartment Despite contacting the host who arranged for cleaning on the first day of the stay the property was still not cleaned properly Additionally essential items like shampoo were watered down and unusable and there was no conditioner provided There were visible stains everywhere including on the duvet which was extremely off-putting The host claimed the property had been stringently deep cleaned but this was far from the case 6 No Board Games Provided The listing mentioned board games as an amenity but none were provided When I asked the host about this they ignored the question and did not follow up which was frustrating and disappointing 7 Unusable Pool Table The pool table which was advertised as an amenity was broken stained and slanted making it completely unusable This was far from what was described in the listing 8 Broken Bathroom Vent The vent in the bathroom was broken causing poor ventilation and discomfort during my stay 9 Wobbly Furniture in Dedicated Work Place The tables and chairs in the so-called dedicated work place were wobbly and unsafe to use This made it impossible to work or dine comfortably and raised concerns about the potential for injury 10 Unwatchable TV The TV in the living room was completely unwatchable It was pixelated and failed to sign into Netflix which was specifically advertised in the listing 11 Fire Alarm and Lift Inconvenience A fire alarm triggered by other residents caused the lift to stop working forcing us to take the stairs up to our fourth-floor apartment with heavy luggage While this was not the host s fault it added to the overall inconvenience 12 Incorrect Check-In Instructions and Address The check-in instructions provided by the host were unclear and incorrect I was initially given the wrong address which caused a significant amount of confusion and inconvenience especially with two large pieces of luggage in tow This made the check-in process unnecessarily difficult and stressful 13 No Self-Check-In Lockbox The listing mentioned a self-check-in lockbox but instead of a key box in front of the property the key had to be picked up from a store that was 5-6 minutes away from the house 14 Unprofessional Host The host s communication was slow and unprofessional One of their replies seemed to be from a host who was inebriated which only added to the frustration of an already disappointing stay Overall the property did not match the listing and the lack of responsiveness from the host made the entire experience much worse I did not receive the value I paid for and I would strongly advise against staying with them

It s been an amazing experience working

It s been an amazing experience working with Evolve Property Management Ltd Their management systems and strategies have been outstanding They are prompt with guest communication They always fulfil their promises I will always give them more properties to manage

It has been amazing working with Evolve

It has been amazing working with Evolve Property Management They are constantly looking for an edge to improve the occupancy of the property and treat each of my properties as if they were their own They also deal with all aspects of the management in such a diligent and professional manner that I can sit back and relax l knowing my properties are in the best of hands

I ve been working with the team at

I ve been working with the team at Evolve since September 24 however engaged since Feb building up a business plan which has been an additional benefit Communication is key and the team are on point with updates access to systems to keep track of booking and getting properties ready for guests We are now thinking about expansion and how to grow for 2025 A young professional team of guest focused individuals with proven success So far it s been a great experience and would encourage anyone thinking of building a hands off cash flow business to get in touch

Exceptional Service and Peace of Mind with Evolve

I have been working with Evolve for a number of months now and the experience has been outstanding From the offset the team has been professional responsive and proactive making the entire process seamless They have found reliable tenants quickly and have handled everything from contracts to maintenance efficiently Their regular updates and transparent communication give me complete peace of mind knowing my property is in good hands Evolve has saved me time minimised stress and maximised the return on my investment I highly recommend their services to any landlord looking for a hassle-free property management solution

Fantastic and easy to use service

Fantastic and easy to use service Incredibly helpful and easy to contact This became incredibly useful when we had an issue at a property but Evolve were responsive and professional Have recommended personally

Amazing experience from day 1

Amazing experience from day 1 We rented our property to evolve and the whole process has been so easy throughout Our rent is guaranteed and is always paid in full and on time never have to worry about any voids and we have a long term contract If you are a landlord I would highly recommend using their services

Excellent experience

Excellent experience property was clean and well presented check in was easy and overall a great experience Will definitely be using Evolve again