Excess-international Reviews

Rescued From a Disaster

My relationship with Excess was indirect as they were engaged to handle the trans-Atlantic shipping by the company I had paid for my relocation from Germany to Canada However when that company went bankrupt I had to contact Excess directly to try and complete the shipment of my goods Shaneel from Excess was extremely polite understanding and professional and helped with my ultimate goal of getting my goods into my Canadian apartment Of course they hadn t been paid by my bankrupt removals company so once the financial aspects were taken care of Shaneel engaged with the local Canadian movers and ensured that everything got expedited Everything was in my apartment - amazingly with no damage to any of my things - within just a few days Thanks to the drama of Pearson Removals bankruptcy this has been a trying experience and I m not sure when I m going to relocate again But if I do I would definitely be engaging with Excess to do it

Ref 7029595 Deborah

Ref 7029595 Deborah even though I have not met this lady she has again shown efficiency great follow up and I never felt at any point concerned with the shipment even though it was a little tricky with weather conditions ect Again please forward to the relevant person at excess international that this lady is also an asset and communication between 2 companies is fantastic

Super company to deal with

Super company to deal with Fast efficient nothing too much trouble Places needs of the customer first Packing guys were great Would recommend

International household move from Qatar to the UK

I would not hesitate to recommend Excess International to my family and friends After having a bad experience with the local shipping agents in Qatar Pack Me Movers - where they delayed our shipment for over three months and also listed the incorrect delivery address which resulted in additional unexpected charges billed to us - Excess International came in to save the situation They worked with us every step of the way to resolve all issues even though the errors were not from their side and it was above and beyond their remit In particular we are grateful to Deborah Gilbert who kept in touch with us and walked us through step-by-step throughout the whole process and Charlie Robinson who offered the highest level of customer service to resolve the situation

from EL- 2071001

reference umber 2071001I would also like to take this opportunity and say thank you to all admin staff with special thanks to Dwayne who was fantastic throughout the process professional always polite and very very very patient Regarding Price for shipping I spent approx 2 months searching for good deal and the company gave me this deal as some places were charging double of the amount for the same number of sat I was sending AND of course special MAAASSSIVVVEE THANKS to three gentlemen who came and collected my stuff to be shipped I have now received my belongings and all safe and sound I have to say brilliant team not only knowing what they were doing but presented with fantastic customer service people skills and what was really important they were really caring and made my experience of moving really easy and smooth They really deserve a reward - how bout if the company pays for nice beach holiday for each one of them - they really deserve it I have not came across such happy bunch of people for many years WELL DONE - words really do not reflect my appreciation for their help Thank you to all again- EL

Consignment No 1888710

Consignment No 1888710I have nothing but praise for the patience and quiet efficiency with which Packways India agents for Excess International Movers packed professionally and transported by road to Mumbai the above consignment from Betalbatim Goa a Coastal State to Mumbai for shipment to the UK Here too in the UK when requested delivery was prompt and cheerful

Cannot recommend enough

Considering this was the first time I ve ever shipped goods abroad process was seamless and utterly painless Deborah in particular provided a perfect mix of patience and professionalism Thank you so much for the service you provide Invaluable Ref 2072471

Excess International - great experience

Excess International has been phenomenal The contact point I dealt with to handle logistics scheduling the survey booking the movers international customs forms and updates as my household goods are in transit was very professional and knowledgeable The representatives that came to our apartment for the survey and packing moving were pleasant amiable and impressively efficient The survey was less than 30 minutes and was precise matched the final volume shipped - so no surprises on the final bill vs quote and the packers movers were great We have a lot of fragile and sentimental items and they took great care in terms of packing and transport The overall packing and moving took 4 hours for a 2 bedroom apartment It was very efficient - I originally thought it would ve taken the entire day From the overall experience I have confidence in the capabilities of the company and feel very fortunate to have had them manage my move

I found the service that I received acceptional

I found the service that I received from Excess International Movers a very satisfying and they helped me in every step of the way at a point that I was under a lot of stress They answered all of my questions in a polite and courteous manner They replied promptly to all my e mails I had to delay my arrangements due to the numerous family deaths that had occurred over the late summer and fall and they were understanding and very pleasant to deal with I particularly wish to say how enjoyable it was to work with Zenobia She is an asset to your company and I wouldn t hesitate to recommend your company to anyone that needed to make an international move