Exchange Reviews

token not received justeneedhepl

Hello I m sorry to post my concern here but I don t have much choice if this is the only way to get your attention so you can help me Thank you for answering my question because your support is not helping me at all I have the proofs in relation to the bank transaction and transcript support etc I just need help and my situation to be unblockedWe made a transaction on your platform on Saturday 20 11 2021 at 14 00 Purchase of USDT in the amount of 2000 USD and so far I have not received my funds at all for a crypto transaction the time is getting long Your support has stated that 1 the transaction was blocked by mercuryo waiting for validation2 a concern with the developer to wait until Monday the funds will be returned 3 the funds can not be returned as they are put in the mercuryo wallet that I can make a withdrawal WALLET I HAVE NO ACCESS TO 4 I can t log in because I don t receive a sms code support says they have another problem 5 and when I write to the support it is without any follow up And I don t have a single but from you explaining me the situation now I don t know what to do I WOULD LIKE TO KNOW IF YOU CAN HELP ME TO UNBLOCK THIS SITUATION Since I don t have access to my Wallet I don t know if the funds are really there and in 1 week the situation is getting desperate for a simple purchase that is normally done instantly