Exotic-pets Reviews

Excellent service

Excellent service staff most helpful and happy to answer all my questions I already had the set up which they checked over from photos I provided I was advised the temps were all good but I myself was concerned about the temps getting cooler through the night I was told what I had was perfectly suitable and there was no need to purchase anything else unless it was for my own piece of mind I did purchase a deep heat projector As of yet my temps haven t dropped low enough at night to need it Definitely no hard sales for things not needed Also told to pop in or call if I had any further questions or worries

Outstanding

I recently brought my veiled chameleon and a number of different arachnids from exotic pets each time I have purchased from this company It has been a swift easy process The animals always arrive well packaged and handled with care Of course I had to share with them some details and pictures of the enclosure which I found to be very responsible as it ensures the future care of the animals they don t leave you in the dark either they offer as much advice as possible about what you need before your animal arrives and even offers such products in their online store Brilliant store excellent customer service and they really care Would definitely recommend

I love this reptile shop and do not use anywhere else

I love this reptile shop and do not use anywhere else Every single staff member here are so lovely kind and friendly No matter how many questions I have they always take the time to give me as much information as possible They are very knowledgeable and I trust what they tell me The stock they have in is fab with a great range and their animals are clearly well looked after The loyalty reward card they have is very worthwhile unlike some other store cards It is quick and easy to build up money to spend with them Cannot recommend this place enough

Very happy with Exotic-pets co uk

Excellent communication and friendly service Very healthy well bred mantids and fruit fly cultures I will certainly buy from Exotic-pets co uk again

Great Animals Great Prices Amazing Customer Service x

Bought a veiled Chameleon from Exotic-Pets Came exactly when they told me it would She s absolutely beautiful and very lively Settling in well eating and drinking already They really care about their animals and giving you the correct knowledge to look after the animals I will 100 buy again Wish I lived closer to the shop I would be in ALL the time Karen was very polite and very helpful Thank you all so much 10 10 x

Excellent

We have purchased both live animal and various accessories from Exoticpets co uk the goods and quality of service has always been excellent The staff are very friendly and knowledgeable we ll continue to use them Highly recommended

Great friendly staff who are very

Great friendly staff who are very knowledgeable and supportive when purchasing from here The help and advise I received when buying my frog was really helpfull Honest and very reasonably priced aswell I would recommend to anyone

Beautiful

I have never dealt with a customer service team so kind so understanding and so willing to help A 5 star rating simply isnt enough Would HIGHLY recommend and will definitely be coming back for all future purchases 3

Excellent all round

Excellent all round highly recommended polite and helpful on the phone my tarantula arrived safe and well deffo be doing more deals in the near future Thank you so much