Expedicar Reviews

THEY ARE A SCAM COMPANY

THEY ARE A SCAM COMPANY AVOID AT ALL COSTS It was a great rental until the return We hired a car for 5 days and it was a lovely car better than we expected We stopped at a garage 5 minutes from the airport to check it over and top the tank up as agreed in the contract before the return and everything was perfect The minute we got out of the car the guy jumped in to examine it and all of a sudden a scratch on the interior which wasn t there appeared and we got charged 250 euros for it even though it 100 was not us It was almost like they put the scratch in themselves to charge us for something We had also gone for the full protection insurance on the car but it s not full protection as they say it only covers the body work on the outside Absolute joke of a company and they just see tourists as a money maker leaving a bad image of Romania WILL NEVER USE AGAIN AND WILL TELL EVERYONE TO AVOID THIS COMPANY

Unscrupulous Practice

AVOID I paid for rental and full insurance before arriving in Bucharest Late on the previous day I was asked to pick the car up at a different location Had to Uber and hard to find the office behind a high fence I was then given three options 1 pay a deposit of 1 500 against all damage 2 pay 50 euros and reduce the deposit to 250 or 3 pay 80 euros and have no deposit I read reviews about charges for scratches so had no choice no rental companies nearby Further 15 euros charge for out of hours return so total cost for ONE DAY hire with Ubers was 165 Day-light robbery

Terrible service

Terrible service Booked 2 months in advance Had all the necessary paper work Got to the counter day of rental in Bucharest only to be told that my visa credit card did not specifically say it was a visa on the card therefore they would not rent to me Not sure any visa says credit card on the actual card This caused me to book a last minute car costing 225 dollars more Scam company Beware

scam

scam avoid or you ll lose your deposit they will find minuscule defects that were probably there in the first place and they will charge you with arbitrary sums

Massive scammers

Massive scammers This is an organised group of scammers working under different names Abbycar expedicar and so I rented a car who had obvious signs of damage to the front bumper I returned the car in the exact same condition and the person receiving it said there is extra damage to it and I will have to pay He also kept saying the passenger window is scratched but there absolutely nothing obvious I kept insisting he showed me the scratch but he kept on saying it is scratched an refused to detail further In the same manner he invented an alloy damage also imaginary as nothing could be seen He then carried on compiling a report which detailed the imaginary damage and asked me to sign When I refused he kept saying something about legal action and money all of this recorded by me on my phone with prior notification Not 5 minutes after he left with the car I received an email with an invoice for damages with a list of costs and expenses that made no sense This was obviously prepared in advance and sent to me the minute he left with the car In the emails I was advised to pay and ask my insurance for the money back which I obviously won t do as I a do not want to be part of a scam I feel this reviews are actually not for the right company as not sure this organised group is working under this name I rented the car from Abbycar on not expedicar so this reviews were not available to me when I looked up Abby car If somebody knows how to notify the authorities about this I feel it would be much more useful than posting a review on trustpilot This kind of thing should not go unpunished

Scam Company

I rented the car via Abbycar Rental and on the day of arrival I received a phone call from a representative asking if I collect the car from the office located 10km from the airport I then noticed that it was another company and not Abbycar After hearing all the overpriced insurance and extra costs for every single nail mark on the car I decided to continue with my insurance that I booked online However I only had the car for one night and when returned the car the representative called me to remind me that I need to bring the car clean and washed Somebody arrived at the airport in the car park and made a report and charged me for some scratch under the front bumper and a nail mark on the handle door Total of 820 in damage but they charged me 300 as a comercial gesture Unbelievable Please stay away from this company Complete scammers If I could uploads some photos

Professional scammers

Professional scammers waste of time bad customer experience wrong pickup spot their office is in Baneasa not Otopeni they just come over to Otopeni if requested incomplete details set expectationsRead their Facebook reviews We worked with Tudor at pickup then Viorel Lucian giving it back Hours long running for selling you extra insurances or find small deffects they actually had but not registered in the car report just to get money from you They rent through multiple brokers ie Check24 so if you do not buy their extra insurance then they charge you for defects they knew they had but overlooked within the report which the brokers insurance will not cover They push you to pay cash on the spot to unlock your deposit although our contract stated you should not pay on your own They seem trustworthy but we ended up talking arguing for half an hour each time with them in the blasting sun my boyfriend literally got sun stroked returning the car in order to reach to some consent or simply had to step out without signing they professionally explained self-invented deffects they actually already had but the agents did not coordinate themselves about updated in their system

Caution fraud

Caution Fraud and fraud Car rental in Bucharest Romania We rented a car on vacation in Romania on July 2 2024 renting the car through Booking and the company called rental car they offered us insurance that would cover accidents theft third party loss or damage and we paid 60 euros for the insurance directly to Rental Car which in practice is Booking On the day we arrived to pick up the car we arrived at the expedicar company that they say Booking and Rental Car works with where we met the car rental agents whose names are flavius comirlau adrian cirsteaFrom this moment our nightmare began and the planned sting that ruined our trip The two offered us insurance and we thanked them for the offer but we had already paid 60 euros for the insurance they said they were surprised because the price with them was 320 euros and explained that we would have to make a deposit on the credit card we said no problem and handed over the credit card at this point they said there was no credit or debit on the card that it is a loaded card and that they only receive credit I explained to them that this is credit that they will charge and see that they have all my details even a phone call to the manager of my bank in Israel who spoke to them in English and tried to explain to them but it did not help at this point I realized after three hours of agony that there I have the option of canceling the deal and then I will have to pay for three days of rental without including my rental and a second option to get stung and pay insurance again meaning both for Booking and for Expedicer a total of 380 euros We tried to get the rental car on the phone and then we realized that we reached a girl named Rebecca who is from expedicar the fraud at this stage was already obvious Needless to say no one answered at Booking and even when we returned to Israel we tried dozens of times to contact Booking car rentals customer service number 03-3722089 and of course there was no answer I am attaching photos of the expedicar car rental office so that you will recognize the place be careful this is a combined sting of booking rental car and expedicar

PLEASE DONT

Everything was the worst I have ever been and if I cloud I would put 0 they are absolute gold diggers and want money for you they are not fair to peoples Please don t go