Expertpropertycare Reviews

Following the flood at our property on

Following the flood at our property on 27 August 2020 we are very pleased to say that the works have now been completed and to a very high standard From the very beginning we have had very professional friendly and helpful support from all those involved in the recovery and restoration work We would particularly like to mention Lauren Rowland for keeping us extremely well informed on progress at the appropriate times The individual contractors are too many to mention by name but they were all extremely polite helpful and very competent We are now back to normal or whatever passes for that in these lockdown times A and S Reeves

Flooded home repairs

Last year my home flooded due to a leaking underfloor pipe These guys did a brilliant job on the repair work They were open and honest with their timescales especially re drying the place out They were punctual polite and respectful They worked hard to get my home back together and I am very pleased with the results Highly recommended

Very impressed with the professionalism

My company contact Amy was extremely helpful all through the process All the tradesmen we re not only good at their jobs but also respectful of Covid 19 issues as I have an immuno-suppressant condition I was extremely pleased with the work done and the companies professionalism

Had a leak in the bathroom above my

Had a leak in the bathroom above my wifes bedroom which resulted in the bathroom ruined and her ceiling discoloured and cracked this company sent the most skilled workers I have ever come across always cheerful and most important always on time Icannot recomend them highly enough John Welch

Great property repair company

Following flood damage at home I had remedial work done by Expert Property Care Very satisfied with the finished product All work has been been carried out to to a highly professional standard and the staff in the office and at my home were helpful at all times Very glad to have been able to use them

Excellent Service

Having experienced foul sewage smells inside my home over a horrendous 18-month period and despite extensive investigations by the Developer the LWA Environmental Health several Plumbers a CCTV Drain Survey and a Structural Engineer survey the cause could not be found By now desperate I contacted my home insurer who suggested Trace Access action Expert Property Care were appointed and made immediate contact An impressive gathering of EPC contractors and experts arrived the next day They took control of the situation immediately working very effectively as a group and most importantly assured me they would fully investigate and carry out any necessary works to get to the bottom of the problem To have someone acknowledge at last the seriousness of the odour problem and to hear after 18 months of acute stress they would do what was required to solve the problem was a very emotional moment From the moment the team arrived they inspired confidence the problem could finally be resolved Over a 4hr period the group led by the wonderful Ian Hoadley identified problems with the LWA main drain standing sewage due to insufficient gradient on underground sewage wastewater pipes and faulty soil stack ventilation in the loft space I cannot describe the relief I felt Following receipt of Ian s report each problem was subsequently fixed by the LWA and Developer accordingly and thanks only to EPC my house is now odour free The team were exceptional Courteous professional knowledgeable and extremely diligent A special mention also to Lauren Rowland whose communication regular updates and after- care demonstrated exemplary customer service I cannot recommend EPC strongly enough and remain eternally grateful for all their help

Quickly and professionally back to perfect

We had an unfortunate water leak that ruined our main bedroom Expert were appointed by our insurance company They were quick to inspect and arrange for all the different trades Plumber electrician plasterer etc etc All arrived at the time and day that we had been advised All were really pleasant clean and polite The work carried out was absolutely first class The room had very recently been decorated and it is fair to say there is no way now you can see that anything has happened We are so happy and should anything ever happen again hopefully not we would be really happy to welcome back Expert Their work is 5 and First Class I also would like to add that the Office staff were just as great by keeping us informed So pleasant and friendly All that helped us to not fret over this horrible accident Thank you all at Expert

what can i say a competent and reliable firm

what can i say only that the dealings i have had with Expert Property Care recently have been an absolute pleasure with absolutely no hassle the staff that i dealt with were polite helpful and even at times amusing which at times of stress can as far as i am concerned most helpful thank you again Expert Property Care please all stay as sweet as you are thats for the girls and as for our surveyor sorry name escapes me for a mo but he or you all know who i mean what a punctual and efficient guy he was anyway kind regards to you all and keep safe Barrie Rothman