Expressmeetandgreetluton Reviews

My car was driven several times

My car was driven several times whilst I was away including to the local shop I have a tracker so I can see exactly where and when it was driven Also my brand new hand cream that I opened on the journey was stolen Customer services won t respond

NOT a Meet and Greet service

NOT a Meet and Greet service Don t use this company they are trading under SkyPark Luton too Like all the others I received a text message on the day of our travel saying that they can t operate the meet and greet service and we ll have to park in a NCP car park near Luton airport And then for pick up they made us wait over 30 minutes to get picked up because it was a shuttle service and they had other passengers to get

It s hard to describe how bad this

It s hard to describe how bad this company is Drop off was changed to Car park 2 level 1 in the disable bays 30 minutes before drop off had to ring twice to find out where the driver was This guy then wandered through the car park and gave a lame excuse about barrier issues which was why the drop off point had changed He had details on his phone took photos then took the car it just felt wrong On our return once again rang numerous times took 45 mins to return the car to drop off zone car park 2 not level 3 as per instructions Driver was none plus scruffy and frankly a disgrace to Skypark Luton or anyone related to Express Meet And Greet he left very hastily Just to add insult to this appalling service provider one of the drivers stole money and other items from the car my fault I know for leaving car park money for the scum bags to steal

If I could put 0 stars I would do NOT

If I could put 0 stars I would do NOT ever use this company avoid at all costs absolutely disgusting services don t answer calls turns phone off 8 10 am was told the driver would be 10 minutes 1hr 25 later still standing outside waiting kept being told another 5 minutes then the driver himself calls me and said that he had only just got the keys we had been lied to the whole time saying the driver was on they re way and they hadn t even left

0 STARS IF ALLOWED

0 STARS IF ALLOWED Absolutely awful Cannot get hold of anyone Website is down and no-one knows anything It does not say anything about the further 19 you have to pay after booking for entering and exiting the car park Cannot get hold of anyone for a refund

Terrible Late on collecting Litter in the car on on delivery

Worst M G I ve ever experienced I have a full evidential audit for this review Booking Ref GL-LTN 1K3RV made via SkyPark Luton who brokered this booking but haven t responded to my calls and messages either Express Meet Greet Ltd were late meeting me - 45mins - in addition to a lot of anguish I incurred at 19 50 charge at handover which they said Id get back but nothing has emerged On collection I found Macdonalds Milkshakes cups in the car with wrappers on the floor The agent handed me the keys and ran Pigeon English All calls and I ve made lots have been batted away saying Managers in at 1pm then when I finally get another mobile number I was told to text my complaint I did but have heard nothing since The Company website is suspended with no contact I also blame SkyPark Luton here for poor due diligence with this company who they promote and who haven t responded to my contact for company detail either

Disgusting behaviour from this sham of

Disgusting behaviour from this sham of a company - like many of you how I wish I d read the reviews on here first We just received a Penalty Charge Notice with a photo of our car parked god-knows-where illegally on a pavement with a photo of the PCN on the windscreen We were in Germany at the time It seems they just drive around in whatever car they have access to Is there even a car park they use when they re finished Shame the traffic warden didn t take a photo from the side with the 586 worth of deep scratches down both doors We re getting nowhere with liability can t even get hold of them now of course I want to take them down

I wish i could know there location to

I wish i could know there location to personally deliver the feedback 3 months since I used their horrible service with a car paint damaged and scratches all over Still waiting for APPROVAL FOR REPAIR for them Bill costs 1000

This Company should be shut down by

This Company should be shut down by trading standards they lied to us about our car being on the premises we had 4 different excuses blaming wrong terminal and 3 times they told us it was on level 4 then 3 then 2 the guy on the phone was rude and was swearing I personally will be reporting to trading standards with photo and home address of the director who clearly is a con merchant avoid using it will only end badly and ruin your holiday 0 10