Extendedstayamerica Reviews

Rating The New Staff

Rating The New StaffExtended Stay America has been my choice of hotels in Orange County California for about 3 years the Yorba Linda ESA my favorite for the past year I became immediately familiar with the staff the first time I set foot January 2016 as I was greeted with a Hi Mr Nathan by the General Manager Gigi who I met at the ESA Anaheim Convention Center location around June of 2015 As I checked-in on my current reservation October 2016 I was informed much of the staff had left replaced by a new General Manager Angie and a number of Guest Relations and Maintenance personnel Throughout the week of my stay I met the new personnel but what impressed me the most was the responsible leadership character of Angie I was informed they were short on housekeepers when I checked-in Upon entering my assigned room I found Angie the new General Manager putting the final touches in cleaning the room Strangely enough when I met Gigi at the Anaheim Convention ESA she also was cleaning rooms along-side housekeepers I found the responsible leadership character of both women quite admirable and reflective upon ESA as an organization that impressed upon those qualities There were about 3 staff members who stayed on and Torie Guest Services I remembered had just been hired the last time I was there I recalled Torie quickly picked-up on her tasks and on my recent visit it seemed as though Torie had been working there for years Torie s job performance turned out for me to be the standard by which I rated the new staff members I didn t catch the name of the person who checked me in but she wrote the wrong pass code for the wifi and checked me in for only 1 day As a result I had to call the company who provides the wifi and I couldn t get into my room the next day Other than those 2 mistakes everything else is fine I rate the new staff a B Overall they were friendly hospitable and I m sure with the guidance from Angie and Torie the Extended Stay America Yorba Linda will perform to it s Just like home presentation again

So far everything has been clean neat organized and room has been clean as well as the friendly staff

So far everything has been clean

A must stay place in Pensacola fla

This is a must experience there are hotels and then there is extended stay America in Pensacola fla there is no comparison

My honest opinion of this hotel on 2311 ulmerton rd

My honest opinion of this hotel on ulmerton road at carillion park is definitely one of the nicest places yes the rooms are great but let me tell you the best part Her name is Kim she works in the office and if I could give her some kind of bonus or award or promotion I would We walked in the door and she was already for us I can t even explain how polite and hospitable this wonderful woman is I ho to the office and no matter what she is smiling and ready to help Kim you are a true gem and a great asset to the company I only wish they was more people like you Once again thank you from the bottom of my heart Christina joe and adrian

The new management and staff have

The new management and staff have turned this hotel completely around Check-in is a breeze thanks to Rianah and Mike The upgrades to the place are great especially getting out the carpet for hardwood floors and upgrading every room with energy saving appliances

Thank You NAS MISTY EXTENDED STAY HOUSTON WESTCHASE AT WESTHEIMER

I was 1st staying at the Extended Stay America Katy Tx Energy Corridor Nas Misty were both so nice super professional and the prices are afordable and the place is clean Nas Misty were both moved to the Extended Stay America Houston Westchase at Westheimer It is because of these 2 young ladies is why I now go to the location they are now at KUDOS TO NAS AND MISTY KEEP UP THE EXCELLENT WORK Miss Laura

There is one Extended Stay in

There is one Extended Stay in particular that I m reviewing it s at 5375 Farwell place in Fremont I love staying there not just because the rooms are nice but because the staff is amazing There are super friendly professional helpful and compassionate for there customers They always make me feel welcomed and comfortable I will never stay anywhere else in that City

Raymond reviews

My name good morning my name is Raymond and I want to leave in a review for Alicia is a very good manager here at extended stay she makes sure everything is taken care of and if there s any problems she s on it ASAP ASAP and I have been here a year and it s been really great since she s has taken over and managed the property we feel most safer now that she s here knowing that she keeps out the riff raff so she s an asset to the company so I would keep her as a guest that stand here as a manager for the company she s very good at what she does thank you

Great customer service from ms angela

Great customer service from ms angela extended stay America 1805 n Westshore Tampa Florida

Nashali was very helpful in the front

Nashali was very helpful in the front desk assisting me with my reservation her patience was amazing