Extraordinary-africa Reviews

Exceptional Experience with Alex from Extraordinary Africa

I just returned from a two week holiday in South Africa and I can t say enough good things about my experience booking the trip with Alexandra Alex from Extraordinary Africa She made every effort to understand the type of experience my family and I were looking for Cape Town Safari Johannesburg etc She took care of every detail from high end hotel bookings flights hotel transfers Safari Lodge recommendations tours and restaurants Alex has an exceptional understanding of the Africa tourism industry and recommended experiences that made this one of the best family vacations we ve been on Alex was recommended to us by friends who enjoy high end travel adventures I would happily recommend her to anyone who is interested in booking a vacation in Africa Absolutely no reason to guess where to go when you have a market expert like Alex in your corner

Once in a lifetime trip to Rwanda and Kenya

My wife and I worked with Alex to plan our honeymoon to Rwanda and Kenya I cannot say enough superlatives about our experience Alex gave such an incredible level of detail and care to really make sure the trip was exactly how we wanted it When we reached out to her we didn t even know where in Africa we wanted to travel and only had vague ideas of what we wanted to do She gave us so much information and helped tailor the perfect itinerary for us There are a lot of travel agents around so having that personal touch makes such a difference Alex was recommended to us from a friend and in turn we are recommending her to our friends Alex will make sure you have the trip of a lifetime

Exceptional personal approach and outstanding organisation

Alexandra from Extraordinary Africa arranged a fantastic and truly memorable trip for my husband and I to Kenya in February She spent a great deal of time and effort ascertaining exactly what we were looking for and delivered it perfectly Every transfer flight lodge worked perfectly totally eliminating the stress often involved with travelling We visited three separate lodges in Amboseli Mara North and Diani Beach and each were wonderful and suited us perfectly We are experienced safari goers but this was one of our absolutely favourite trips I wouldn t hesitate to recommend the company and advise you to entrust your plans with Extraordinary Africa

Tanzanian Safari

This was a much needed holiday for my son and myself after my husband had died I was very anxious that all should go well under the circumstances I needn t have worried Alex organised the most fabulous holiday for us with every detail catered for keeping us informed of the itinerary plans anticipating questions that I might have needed answers to and instilling me with the utmost confidence from her own personal experience of the camps that we would have a really great time And we certainly did She was at the end of the phone in case we needed her and followed up after we had returned home for feedback on our time away Communication was excellent and reassuring Accommodation in the camps was luxurious Food was worthy of a Michelin star Our holiday was a resounding success Thank you so much Alex

We cant fault this company

We cant fault this company My wife and I used Alex and her team to organise our honeymoon to Mauritius and Kenya and we were simply blown away by how well planned and executed it was Alex listened to what we wanted offered advice and suggested options When we were happy with our choices the transaction was painless and easy We then got sent a full list of all the necessary documents visas etc and she kept in touch at regular intervals to make sure we hadn t forgotten anything On the trip everything was pre arranged for us we didn t have to think about anything which made the whole experience all the mire special In our opinion the level of service you get with an independent company such as EA is far better than you d get with any of the large corporations We will be using their services again and recommending to all our friends and family

Highly recommended tour operator for African Safari

I would recommend Alex to anyone considering a safari in Africa Before planning our adventure she interviewed me asking about my family s travel style and she immediately understood what type of safari would be best for us She expertly advised on which parks to go to and gave us great options for lodges The trip was absolutely flawless and she was incredibly responsive when we had a question during the trip itself We could not be happier

Extraordinary Africa is an Extraordinary Company

We have nothing but praise for Extraordinary Africa and the bottom line of this review is that we highly recommend the company I spent ages looking for the right company and I can honestly say that if you are doing the same you can stop looking and trust Alex and her team to handle your arrangements From the initial contact with her she was professional friendly super attentive to our needs and full of fantastic advice She listened carefully to what we 2 adults and a 13 year old wanted and she helped us to chose what was right for our budget and expectations of what a safari would be She was always honest about the prices provided and the types of accommodations available and she spent a lot of time helping us to get every bit right from flights to accommodations to extras like ballooning While Alex wanted everything to be perfect for us it is probably the best measure of a company to know how they perform when things go a bit wrong and in this respect Extraordinary Africa is a company you can trust to take care of you if things don t end up going according to plan When we arrived in Africa the Tanzanian tour operator Asilia very apologetically broke the bad news to us that our private driver was sick nobody s fault just one of those unfortunate things and that our itinerary would have to be changed It was peak season and another private driver wouldn t be free until the final third of our planned safari The Asilia rep very quickly pulled out all the stops to get us on safari to the places we had planned They informed Alex that changes were needed and both Asilia and Alex worked extra hard for us We were upgraded at no extra cost to a flying safari to get us to our first two camps and we switched to using the camp drivers in private vehicles until Asilia had a free driver to complete the final third of the safari Our planned accommodation at Ngorongoro had no drivers spare so Asilia also upgraded us to the 5 Melia Ngorongoro Lodge All of this was done in a matter of hours while we relaxed watching the monkeys play in the lush grounds at Rivertrees Our safari ran smoothly and we were treated like VIPs for the rest of our time in Tanzania We have so many special memories and this is largely because of how brilliant Extraordinary Africa and Asilia were with their fast action generous upgrades and genuine customer care when things didn t go exactly to plan Africa is an incredible continent and if you travel with an open mind and a company you can trust you will have a great time We cannot recommend Extraordinary Africa highly enough

Kenya safari planned to perfection by Alex

My entire life I have dreamed of experiencing an African safari Prior to connecting with Alex I had spoken with 4 other travel companies When Alex and I connected she asked many important questions then I explained what I really wanted this trip to be When I received the different itineraries I was so impressed with how well she had listened This was truly a bespoke trip planned to perfection From the moment I arrived in Kenya until the moment I left I was so well cared for the entire trip was seamless I quite literally HAD THE TIME OF MY LIFE Many thanks to you Alex for helping make my dream come true