Extremerate Reviews

Never recevied product

I ordered directly from their site a yellow case for my dualsense which I have never received and when I ask them for a refund or if it suits them to send me another one I only have to answer be patient Never buy from them

Replacement cover did not fit well customer support did not response

Bought a black back cover for my dualsense edge as a replacement due to original leather peel problem Received product but it didn t fit well on left hand side keep popping up with a visible gap i ended up change back the original one and it snap well I then take picture and video send to their customer support and I did not receive any response since 02-Oct until now I also tried to drop a message to them on IG but didn t get any response at all OE 37553

RISE4 Plus MAX Remap Kit for BDM 030 040 050

I had several issues with the new eXtremeRate RISE4 Plus MAX Remap Kit for BDM 030 040 050 I was really excited to try it but the plastic quality is very cheap and not functional The back paddles are awkward outdated and the worst compared to brands like Scuf and Aim These paddles also block the PS5 charging port so you have to use USB-C all the time The price is high and not worth the hassle Customer service is defensive unprofessional and unhelpful they seem to avoid issuing refunds and come up with excuses

I ordered a remap kit that I damaged

Updated they messaged back saying they d now refund the one I broke and just cancel the one I bought off their site with a 32 label that ended up being more then what I paid on Amazon terrible company terrible terrible terrible I ordered a remap kit that I damaged myself proceeded to buy another kit that was labeled 32 that ended up being 50 so I asked to cancel it then asked to buy just the piece I damaged they told me they can t ship to Canada but instead they would refund me for broken kit and the expensive kit waited a while and then was told they were only going to refund one kit created lots of confusion and since I was under the impression I was going to be refunded for both I held off on buying the proper kit in the specific color I have set up for and now that they don t have that color in stock and I have a half torn apart controller Most of my experience in the past has been great all products worked as they should just a pretty big mess with the management

if anyone ask me dont buy this shit its

if anyone ask me dont buy this shit its cost me 59 euro to buy this shit i should just have bought a normal ps5 controller instead and dont care about the dual sens edge bc this is bad the OEM panel on the back can not fully fit there is gap on the back of the controller so now my controller anoy me as mutch ass it did with the rub grip on and the video does not help the have where the talk about instaling the new panal bc the dont show how to help if there is a problem and you use the prying tool is so bad it tok me 1 hour and 20 min could not get it off took a knife and tried it came off so easy but dont buy extremrate its bad just buy a normal ps5 controller its almost same price love the idea off this but when the dont work you waste 60 euro its such a bad made product

I use the decade and dawn for PS4

I ordered a bunch of upgrades for my ps5 dualsense controller I had everything delivered within 2 weeks so pretty fast shipping The quality of the product seems very good I realized i made a mistake and ordered some wrong parts but customor service helped me out big time I am VERY satisfied with my experience at Extremerate and i definetly recommend others to try them if they want mods for their gaming gear 5 5 stars from Denmark

All went well

I use the decade and dawn for PS4 Very great products Also been using the same interchangeable joysticks for 2 years and still strong If you have issues with your products reach out They will fix it Best experience I have had with customer service They went above and beyond to fix problem I had Love for life from me extremerate

Extremely honest company

Have nothing bad to say about the products - good quality and reasonable prices Only the delivery took quite a while but it was expected as I live other side of the globe The customer service was spectacular as they quickly sent me a replacement part when I acidentally ordered a wrong one Replies came fast I m definitely not an experienced handcrafter nor modifier but managed to do everythig very well with the help of the videos Even the solderings Would definitely recommend to a friend