


Based on authentic user experiences
JD
6737 reviews
N/A
5 months ago
Trusted Product Disappointing Service OPTASE Drops from EyeDropShop
My ophthalmologist recommended OPTASE Dry Eye INTENSE Drops so I placed an order with EyeDropShop on 3 18 25 including a subscription to save 10 By early April I still hadn t received my order After chatting with customer service around 4 1 25 I was informed the product was on backorder but expected to ship the following week When I followed up again today 4 10 25 they repeated the same update still on backorder expected next week Frustrated I canceled my order and requested a refund which was processed promptly While OPTASE is a trusted product my experience with EyeDropShop was disappointing due to poor communication about stock availability I ve since ordered the drops from a local big-box store It cost slightly more but will be delivered today much more reliable
R Jane
6737 reviews
N/A
5 months ago
Very happy new customer
I m very happy to have found this business for my eye care needs I use eye wipes eye drops and eye ointment for dry eyes and the costs really add up So I m pleased with the great prices and service here I ve subscribed for regular deliveries