Eyekit Reviews

Great customer service and good quality products

I made a mistake with my prescription and EyeKit kindly updated it before it was too late and they helped me with more information when I needed it

High touch in a high tech world

The level of personal customer care was beyond all else I experienced with online shopping I am in South Africa and Anita overcame the limitations of online shopping made the physical distance disappear and i felt as if i was in the shop and being served most attentively I bought replacement lenses for cycling glasses initially and ended up buying a second pair Several options were put before me when i made the enquiry about another pair and what i needed Product not on the Eyekit website were found and presented based on my needs In addition I experienced difficulties with the postal system in SA with the first order Anita stepped in and assisted with tracking For the second delivery Anita helped with delivering the package to a relative in the UK who was coming out to SA This level of being sensitive to a customer is exceptional Buying eyewear non- prescribed or prescribed is a an individualised process For this reason I would not hesitate to recommend Eyekit based on the high level of personal care

Friendly professional value

Finally found the frames my normal opticians no longer stocked After a number of helpful emails to their customer service and a bit of nervousness about ordering blindly from the internet my glasses arrived safe a well within the week Great service from a very helpful team

Thank you very much

Friendly timely communication for query Eyeglasses shipped to Australia promptly Frames relatively cheaper than same purchase here Very happy customer

Eyekit Ltd are so professional and helpful

Good some rare products exceptional costumer service

Great pair of Polaroid

Eyekit Ltd are so professional and the lady who we dealt with was so helpful from start to finish and has made my daughters life more bearable as she suffers from ocular migraines where her daily life is so difficult as every light variation causes her to have blurred vision or see different coloured dots etc An optician said anti glare glasses may help but they didn t so in desperation I googled her problem and Eyekit Ltd popped up I read about the special vista mesh lenses they could provide all she needed to do was chose some frames she liked to put them in They have changed her life she can t live without her glasses Thank you so much Eyekit from one grateful mum

Fantastic service

Received a great pair of Polaroid varifocal glasses at a very reasonable price They were delivered promptly and exactly what I ordered

First class service

Fantastic service staff were brilliant and delivery time was excellent Will be a return customer and will highly recommend

Excellent service

First class service Thank you I will certainly be using again in future