


Based on authentic user experiences
Mr wilson
6730 reviews
N/A
8 months ago
Eyms being descrimate against the disabled
Basically I still can t get onto any eyms bus the joke is they say is it s wheelchair friendly but that s a fat lie They should say only limited to very small adult wheelchairs and then the space gets stolen by women with prams then the driver won t ask them to move Yet it states in the law the wheelchair space is for wheelchairs not prams The government gave the disabled bus passes to give us more freedom yet were still a prisoners in our homes Even if we buy another road legal mobility scooter we get harrashed by drivers and buses wanting us off the road We get soaked in winter as it s 800 pound for a canopy but we can t afford that when we have to spend upto 5 thousand pounds on a mobility scooter But we need a proper wheelchair space on all buses they take our money and won t consult a wheelchair user of a mid wheel type when designing the space or if they did we would have equal rights on travels but afraid they please their share holders and board of directors instead
courtney
6730 reviews
N/A
8 months ago
awful
awful considering some people rely on buses to get around and get to places in a certain time span which is shown on timetables WHY are they never on time i understand in summer it is busy but with the constant late buses why not double up to ensure good service as the prices increase why doesn t the service increase with it currently been waiting over an hour late to work due to relying on public transport which should have acceptable service
Aimee Morgan
6730 reviews
N/A
8 months ago
Absolutely disgraceful service no buses
Absolutely disgraceful service no buses available today at all from Anlaby until mid morning I work at HRI the 154 and 63 are subsidised by the NHS workers today would be rolling in at lunch time if you waited for a bus Why have buses start middle of the morning when the majority of people want to be at work by 7-9 am disgusting service
TRISTAN HEAVEN
6730 reviews
N/A
8 months ago
Yet again the bus fails to turn up 4
Yet again the bus fails to turn up 4 different times are listed one on the app one there website one at the bus stop one on Google it showed up at none of these times The bus is constantly late with moody drivers who either drive past you because they didn t see you or just they hate people Time for them to move on and get a new job I think It s laughable that the owners of this company can sit back and say yeah we are doing a good job like most things now it s a joke
Ms Holmes
6730 reviews
N/A
8 months ago
Absolutely Appalling
This company employs drivers that leave 15 year old girls in dangerous situations by refusing to let her on the bus Watching the video she took made me sick to my stomach as I am also a mother of a 15 year old girl Absolutely disgraceful public service Feel free to flag a bus down girls if you ever feel in danger but it won t let you on
John Beaumont
6730 reviews
N/A
8 months ago
I have used this service for a long
I have used this service for a long time mainly the 121 service Tonight I stood at the bus stop for 12 mins before the arrival time at the nearest stop to Ings Lane at Dunswell the bus sailed by even I requested a stop Does the driver think I m there for the good of my health or just like to hang out at bus stops at 70 odd years old a 3 miles walk is not all ways handy crap service and I have already starting telling everyone John Beaumont
CLR
6730 reviews
N/A
8 months ago
Ignored multiple bell requests to stop
Ignored multiple bell requests to stop from 2 children 15 and 12 at Carnaby post office Still didn t stop at the next stop Instead finally let them out in area they didn t know Haisthorpe not remotely walking distance of where they should be Their Auntie had to leave her business to come and find them Buses are supposed to be a safe form of transport for children Fuming
Mel
6730 reviews
N/A
8 months ago
One star is far too high for this
One star is far too high for this company In the last two weeks alone the 56 has not turned up at 19 24 on Mondays to go into the Hull City Centre This occurs on a regular basis and far too many times to mention When the service is every hour on an evening and they take a bus off that then becomes a two hour service which is unacceptable And even if you manage to get into the Town there is no guarantee that the last bus will arrive to get you home again which again has happened on numerous occasions leaving me no alternative other than to walk the 4 miles home or pay 10 for a Taxi Leaving vulnerable people stranded in the Town at 23 00hrs and later is totally irresponsible behaviour and it s obvious the company has no regards for people s safety
Susan eyre
6730 reviews
N/A
8 months ago
unreliable will leave u with no way to get home wasted dayrider
had to leave a star as there isn t an option for no stars I m now having to make sure I have my taxi fare home in case the bus doesn t arrive after finishing work at asda at10pm you just wanna get home 57 from hessle to longhill didn t arrive again last night nothing on the app got stagecoach to station to catch 56 from there but that was also cancelled loads of factory workers were ringing friends for lifts walking home my husband had to get out of bed n come get me he was up at 4 for work getting one journey from a day rider so costing more
A HAWKRIDGE
6730 reviews
N/A
8 months ago
Dreadful bus service on Burniston road
Dreadful bus service on Burniston road and Cross lane area Four buses a day or fifteen minute walk to get to the next closest bus stop then only one per hour Last buses around five o clock and no Sunday service at all