Ezicarrental Reviews

THE BEST OF THE BEST

The best service and best range of vehicles available Hassle free and easy to book Very convenient and the best by far

Exactly as advertised

Made a booking for February in September received an almost new car that was exactly equivalent to what we d booked small car hybrid In excellent condition with superb customer service whenever I encountered them

A very bad experience with this

A very bad experience with this company Avoid Extortion on the costs compared with other car rental suppliers We hired through this company as we wanted to hire kiwi and support local Unfortunately we should have known better At Christchurch airport we picked up the hire car on a quick trip to Queenstown Unfortunately hidden in the fees was a car return drop fee of 600 We had expected a return fee of some reasonable amount but this turned out to be more than three times the amount of other competing companies such as Avis and hertz 170-180 or even kiwi Omega who charge 0 Any explanation offered was basically reinforcing the exorbitant fees and no consideration given to travellers

Don t pick them

Not clear where to pick it up Nobody at the office Don t accept the strivers license and tell us it is a requirement by law yet it isn t and other companies don t Most incompetent and inflexible car company I came acrid in 15 years of regular travel

YOU WILL REGRET

I have an extremely BAD experience with EZI Car Rental After returning the car at the airport the staff claimed that there s a minor scratch and charged me 1000NZD despite the fact that I have purchased a full coverage insurance They said we have agreed the excess 4999 00 if any damage were to occur That means it would be better if I have gone for a car crash Never go for EZI Car Rental Worst experience so far

Use this company at your own risk

Use this company at your own risk Booked and paid well in advanced with full insurance for a week booking - pickup at Queenstown No terms and conditions suppled by Travel Agent Upon arrival for pickup - accepted electronic NSW Australia license but then refused to supply car without physical credit card Even though it was fully paid for 60 minute return taxi ride to the Airport Upon second pickup attempt I presented my CC and explained to the arrogant manager that this was the worst customer service I have ever experienced far from Ezi He then refused to supply the car and fulfil the booking Never Never again

Avoid

Avoid Dodgy business with extremely unprofessional staff Did not refund the deposit until you contacted them multiple times and tell them you will take legal action Charged your card suddenly a month after you returned your car

Awful experience with Ezi car rental in

Awful experience with Ezi car rental in Auckland Intl airport Unpleasant service stuff told us they had no car available that we booked 3 months in advance They had our booking in their system but since we booked via a third party company they refused to help us and instead forwarded us to solve our issue ourselves regarding reimbursement with the third party company It gave us a bad start for our holidays with a 2 hour delay Ended up renting from Avis Horrible people arrogant Indian guy and service culture at Ezi Never again